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MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Ally Bank Customer Review

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PeterArbogast's Profile Image

1 out of 5 marks

Reviewed by PeterArbogast

Feb 9th 2013

Additional Information On My Earlier Post/review

I spoke with a woman purportedly with upper management named jill. She told me that while she agreed with my argument, and had the authority to allow my account to remain open, she chose not to. She unveiled to me that several reg e claims that were on my account were not actual factual and had never been made, but they had never been removed and because of those i was found to have made "too many " claims.

I asked what someone should do in each and every case where someone illegally hacks into an account, and she said i handled it just as the bank had instructed and now the bank was shutting my account as a result. She said the bank no longer found me to be a "valuable customer" and that i should go find another bank. Nice customer service.

This would have been so much easier for them if they had used a little, just a little common sense. My guess is, judging by comments here and elsewhere, they will all be out of a job there by the end of 2014. Anyway, i have $1000 in my account and they say they will send me a check. What do you want to bet i never see a penny of it?

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Other Ally Bank Reviews

zanarail's Profile Image

Reviewed by zanarail

Feb 27th 2015

1 out of 5 marks

Hopeless Communications!!

Refuses to send money overseas electronically.

Refuses to fax blank forms.

Refuses to email blank forms.

Refuses to communicate via email.

What is wrong with them???? This is the 21st Century!!

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brapitt2's Profile Image

Reviewed by brapitt2

Feb 18th 2015

4 out of 5 marks

Great Online Bank

Great online bank to take advantage of high interest rates on checking and savings accounts.

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