Overall Rating

MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

A+

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Ally Bank Customer Review

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McCumber2's Profile Image

1 out of 5 marks

Reviewed by McCumber2

Jan 15th 2013

Auto Banking I Do Not Like

I have ally auto now and i personally don't like it. If you one of those people who want to pay off your vehicle faster. This is not the bank you want to go to. What i have been noticing with my auto payments is that they are trying to get their money before your vehicle is paid off. I had one lady who spoke very little english telling me that the lower my unpaid balance will pay off my vehicle much faster which means my finance (tax) will increase.

I did not like that lady at all. I prefer to have someone speaking complete english without having such an odd accent. I'm very used to the britain accent and texan accent so any other than those, i highly dislike. I spoke with another lady before about putting extra money onto the principle and told me i could but this weird accent lady who spoke very little english said i couldn't. This is perfect for people who can't pay extra but not for ones who do want to pay extra. I wouldn't get this bank ever again.

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Other Ally Bank Reviews

zanarail's Profile Image

Reviewed by zanarail

Feb 27th 2015

1 out of 5 marks

Hopeless Communications!!

Refuses to send money overseas electronically.

Refuses to fax blank forms.

Refuses to email blank forms.

Refuses to communicate via email.

What is wrong with them???? This is the 21st Century!!

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brapitt2's Profile Image

Reviewed by brapitt2

Feb 18th 2015

4 out of 5 marks

Great Online Bank

Great online bank to take advantage of high interest rates on checking and savings accounts.

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