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Ally Bank Customer Review

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Pearce's Profile Image

4 out of 5 marks

Reviewed by Pearce

Jun 21st 2012

Great online bank as long as you deal with robot system; unfortunately call center personnel are the worst in the world

I've had Ally online accts for years inc when it was GMAC and owned by the U.S. Treasury for a while. Their online system is the best of the many I have utilized over the years. I assume that FDIC makes my money safe. Liquidity by transfer to outside accts is always fast and unincumbered unless I have bought CDs; I have a lot of trouble cashing those in, so I stick to the online savings and money market accounts. Have had nightmare interaction with their so-called customer service reps who seem to be a boiler room in Pakistan maybe next door to Osama's old compound...I never phone them any more but have not had to for years so...touch wood for luck!

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Other Ally Bank Reviews

NoleNation11's Profile Image

Reviewed by NoleNation11

Nov 20th 2014

4 out of 5 marks

Online Banking Is Great

The level of expertise to use online banking is very low. The online banking is very easy to use and manage.

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Db97p's Profile Image

Reviewed by Db97p

Nov 18th 2014

4 out of 5 marks

Great Online Experience

I just opened a checking account and found it very easy to manage. I have had no issues thus far.

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