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Ally Bank Customer Review

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Leeds's Profile Image

1 out of 5 marks

Reviewed by Leeds

Apr 17th 2012

Horrible

Every time I call the bank I always get someone from India or the phillipines or wherever I get transferred to. These customer representatives are so rude and hateful when you can understand them. For the most simple questions I always get a very rude answer and no one ever knows what's going on with my auto loan account. I sent an insurance check to be endorsed and I never got it back. When I called about it they had no idea of what I was talking about. So after 3 weeks of of my at being in the shop I had to wait another week for a new check to be issued to myself and the body shop. Thanks ally!

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Other Ally Bank Reviews

NoleNation11's Profile Image

Reviewed by NoleNation11

Nov 20th 2014

4 out of 5 marks

Online Banking Is Great

The level of expertise to use online banking is very low. The online banking is very easy to use and manage.

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Db97p's Profile Image

Reviewed by Db97p

Nov 18th 2014

4 out of 5 marks

Great Online Experience

I just opened a checking account and found it very easy to manage. I have had no issues thus far.

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