Overall Rating

MyBankTracker Grade

A+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
Moven
Add
Bank Rates
Able Banking
Add
Compare Banks

Ally Bank Customer Review

Post a review
LorenGill's Profile Image

3 out of 5 marks

Reviewed by LorenGill

Sep 10th 2012

Pretty good but mobile banking is terrible!

Ally has good, not great, customer service and rates, but it is getting the money to them that is hard. For a bank that proclaims itself innovative and is dependent on internet only their mobile banking is horrendous. For over a year and a half I heard that they would roll out their app soon....that date kept getting put back, and then when they finally came out with an app it was so far behind anyone else it was laughable. To top it off they did not have a mobile deposit option. I bank with much smaller banks that had this years ago...

Is this review helpful? ▲ Yes 3 ▼ No 1

Other Ally Bank Reviews

mpmart's Profile Image

Reviewed by mpmart

Sep 16th 2014

1 out of 5 marks

Ally Bank And It`s Rudeness...

I bought a car and i made a mistake of not checking out this bank before accepting them is my financial institution. Employees are rude, have no knowledge of what they are doing. I can`t wait to get out of it... I will never use them again. I`m thinking in paying off instead of waiting and give them more interest.

Is this review helpful? ▲ Yes 1 ▼ No 0

flowineddy's Profile Image

Reviewed by flowineddy

Aug 29th 2014

1 out of 5 marks

Worst auto leasing company ever!!!

We leased a vehicle through Ally and then decided to buy the car at the end of the lease. Instead of being able to buy it for the residual, they tack on $2,500 for absolutely no other reason but to keep you from buying the car in hopes you'll lease another car. I've purchased several vehicles we originally leased over the years and have always purchased them for the residual value which makes sense. They don't even try to justify the $2500 penalty, they just say "sorry." Stay away from this company at all costs, they're simply greedy and they absolutely lack any sense of customer service.

Is this review helpful? ▲ Yes 2 ▼ No 0

Post a review View all Reviews