I called on a holiday to open my account and was on hold for less than 5 minutes. The representative was helpful, patient and easy to understand. I wanted a joint account and a single owner account. She helped me get both accounts opened in the most efficient manner possible. I did most of the process over the phone and the last part on my PC. When I hooked the new accounts up to accounts at other banks that was easy, too. I have made my first two transfers and just have to wait for them to clear. The interest rates are better than other accounts that I have looked at and there are no fees for normal transactions.
I don't understand all the hate against Ally Bank in previous reviews. I have had a checking account with Ally since 2011, after my local bank screwed me on overdraft fees, and have been very satisfied since. Signing up is painless, much less than what I have experienced at other online-only banks, and their website is very easy to use. In 2012 all of my debit card transactions were suddenly being declined and upon calling Ally it turned out my card number had been stolen so they froze my debit card. I wish they had notified me, but getting a new card was easy and I was not responsible for the fraudulent charge. I have only incurred one overdraft fee of $9 since banking with Ally and it was due to my own negligence. If you're tired of old-fashioned banking and their fees I highly recommend Ally Bank.
never received a 1009 tax statement,tried to get one.impossible.
closed my account with over 200k in there.still fighting to MY money back. had to involve fdic,bbb and attorney general.
they are scam artists and their employees are rude, incompentent.
all they can say:a member of upper management will call you
first this never happened and second the employees do not even know where their headquaters are. i got 3 different addresses in 3 different states
don t bank with them