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MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Ally Bank Customer Review

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SantiChandra's Profile Image

1 out of 5 marks

Reviewed by SantiChandra

Jan 18th 2013

The Worst Banking Experience

I opened ally savings and checking accounts in early jan 2013. A week after i opened the bank account, my online account was blocked and when i called the rep was not able to explain the reason why my account was blocked. Two weeks have passed and with endless call to ally bank,they finally explained to me that the account was closed because it was linked to a fraud alert. I had a stressful incident of being robbed and filed for a police report. Rather than asking me more documentation to prove that the person opening the account was indeed me. Ally bank took the high road and assumed i was the fraud. Is this really how you showed sympathy to a person who was just had a unfortunate incident? I have all the documentation to prove that i am me and yet ally bank chose to accuse me for something that i am not. My advice to anyone who is thinking of opening an account with ally just because it has high interest rate is don't. Save yourself headache and humiliation. This bank does not care about your well being.

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Other Ally Bank Reviews

zanarail's Profile Image

Reviewed by zanarail

Feb 27th 2015

1 out of 5 marks

Hopeless Communications!!

Refuses to send money overseas electronically.

Refuses to fax blank forms.

Refuses to email blank forms.

Refuses to communicate via email.

What is wrong with them???? This is the 21st Century!!

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brapitt2's Profile Image

Reviewed by brapitt2

Feb 18th 2015

4 out of 5 marks

Great Online Bank

Great online bank to take advantage of high interest rates on checking and savings accounts.

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