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Ally Bank Customer Review

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Anders's Profile Image

2 out of 5 marks

Reviewed by Anders

May 4th 2012

Very Bad And Unreliable Online Service. Always Down And Customer Service Never Available.

I've made so far 8 auto payments online and i would say almost half (4 times) of the times it goes without a problem. The problem isn't so much with the actual transaction as it is to simply sign in! I sign in and then i get the,"ally auto isn't available right now. We'll have things back up as soon as possible. Thank you for your patience. " so of course i now have to wait until the next day or continue to check throughout the day. Not a way to do business in the 21st century! I would definitely not bank with them if this is the service, lack of, that i have to go through for just the auto payment.

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NoleNation11's Profile Image

Reviewed by NoleNation11

Nov 20th 2014

4 out of 5 marks

Online Banking Is Great

The level of expertise to use online banking is very low. The online banking is very easy to use and manage.

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Db97p's Profile Image

Reviewed by Db97p

Nov 18th 2014

4 out of 5 marks

Great Online Experience

I just opened a checking account and found it very easy to manage. I have had no issues thus far.

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