MyBankTracker rated Ally Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
DO NOT BANK WITH ALLY.
After four years of automated draft and getting their money on time, when we traded our Buick and Ally got their pay off, they continue to draft our account and a month later still trying to get them to refund our money. Although they are aware of the overdraft, we had to provide a certified bank statement and letter which they are telling me that it will be reviewed in a few days and after ten business days they will issue a check and if we are lucky we may get our money ten days after that, if they feel like it.
Customer service guys are like a robot, and each time there is a different answer.
Do not Bank or finance with ALLY. This bank simply SUCKS.
Refuses to send money overseas electronically.
Refuses to fax blank forms.
Refuses to email blank forms.
Refuses to communicate via email.
What is wrong with them???? This is the 21st Century!!