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Bank Report Card

Estimated Rating

About American Express

Established in 1850 in New York City, American Express operates in over 130 countries around the globe. Learn more about our presence throughout the world.

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Customer Service Number

1-800-528-4800

Average Customer Reviews

4 out of 5 marks for 6 reviews

Fair

Bank Financial Health

Texas Ratio

No Data

Bank Fees

According to National Average

No Data

Mobile Bank Services

Mobile access (iPhone, Android or Website)

Good

American Express Rates

  • NAME ANNUAL FEE INTRO APR REGULAR APR
    American Express® Prepaid Card

    $0

    -100.00%

    As low as 0.00% variable

    TrueEarnings Business Card from Costco and American Express

    $0

    0.00%

    15.24% - 15.24%

    NAME ANNUAL FEE INTRO APR REGULAR APR
    American Express® Prepaid Card

    $0

    -100.00%

    As low as 0.00% variable

    American Express® Serve

    $0

    -100.00%

    As low as 0.00% variable

    Delta Reserve Credit Card

    $450

    14.50%

    As low as 14.50% variable

    PASS from American Express®

    $0

    -100.00%

    As low as 0.00% variable

    NAME ANNUAL FEE INTRO APR REGULAR APR
    American Express® Gold Card

    $0

    -100.00%

    As low as 0.00% variable

    American Express® Premier Rewards Gold Card

    $0

    -100.00%

    As low as 0.00% variable

    American Express® Prepaid Card

    $0

    -100.00%

    As low as 0.00% variable

    American Express® Serve

    $0

    -100.00%

    As low as 0.00% variable

    Blue Cash Everyday® Card from American Express

    $0

    0.00%

    12.99% - 12.99%

    Blue Cash Preferred® Card from American Express

    $75

    0.00%

    12.99% - 12.99%

    Blue Sky from American Express®

    $0

    0.00%

    17.24% - 17.24%

    PASS from American Express®

    $0

    -100.00%

    As low as 0.00% variable

    The Platinum Card® from American Express

    $450

    -100.00%

    As low as 0.00% variable

    TrueEarnings® Card from Costco and American Express

    $0

    0.00%

    15.24% - 15.24%

    NAME ANNUAL FEE INTRO APR REGULAR APR
    TrueEarnings Business Card from Costco and American Express

    $0

    0.00%

    15.24% - 15.24%

    NAME ANNUAL FEE INTRO APR REGULAR APR
    Blue Cash Everyday® Card from American Express

    $0

    0.00%

    12.99% - 12.99%

    Blue Sky from American Express®

    $0

    0.00%

    17.24% - 17.24%

    Delta Reserve Credit Card

    $450

    14.50%

    As low as 14.50% variable

    TrueEarnings® Card from Costco and American Express

    $0

    0.00%

    15.24% - 15.24%

    NAME ANNUAL FEE INTRO APR REGULAR APR
    Business Green Rewards Card from American Express OPEN

    $0

    N/A

    N/A

    Starwood Preferred Guest® Business Credit Card from American Express

    $0

    N/A

    N/A

    The Business Gold Rewards Card® from American Express OPEN

    $0

    N/A

    N/A

    The Business Platinum Card® from American Express OPEN

    $450

    N/A

    N/A

    NAME ANNUAL FEE INTRO APR REGULAR APR
    Blue Sky from American Express®

    $0

    0.00%

    17.24% - 17.24%

    The Platinum Card® from American Express

    $450

    -100.00%

    As low as 0.00% variable

American Express Reviews

6

Average customer rating

4 out of 5 marks

See all 6 customer reviews »

Most Helpful Customer Reviews

Joni's Profile Image

Joni reviewed American Express

Feb 22nd 2011

4 out of 5 marks

American Express Blue Credit Card Review

I like this card very much. The only issues I have with this American Express credit card are:

1) They are not too generous with their Credit Limits. My biggest credit card limit is almost 9x my American Express Blue credit card limit. (Though being conservative is not necessarily a bad thing).

2) The 15.24% APR is much too high; I wish they'd offer a lower rate for their high credit score customers. (My lowest APR credit card sits at 7.24% followed by another card on which the rate is 7.25%.). As such, I tend to only use this card if I can pay the balance off in full.

3) I have to maintain 2 american express login accounts; one for my credit card and one for my saving account. I wish I could manage both accounts for a single online login account.

4) I wish the Blue Cash and Blue Rewards programs were combined (similar to what Discover does). Allow me to trade my reward points in for cash back.

5) American Express' internal formula for Credit Line increases is not solely based on your Credit Score and Income. As such you can have an awsome score, make a lot of money, and still be denied a credit line increase.

Is this review helpful? ▲ Yes 4 ▼ No 0

factoryworker's Profile Image

3 out of 5 marks

My credit card of choice

Love this card, can't say enough good things about the service I get every time I need to call them

Is this review helpful? ▲ Yes 1 ▼ No 0

Query's Profile Image

1 out of 5 marks

Poor - Not Acceptable

Small Business Saturday - Nov 24th.

The Idea is to support a small business by spending $25 at a small business American Express issues $25 credit to your account! I called and asked for details and well explained and also mentioned that additional cards member would be qualified for the same $25 credit by spending $25 Plus on Small Business Day.

1) there was propblem when I tried to register my card - one line at the middle of the screen. I called American Express, Agent assured me the card was registered and I will see that authomatic credit within max 72 hours. t he same for additional card members

2)we spend more than $25 on each card. watied more than 72 hours. No credit issued to our account.

3)Called again. This time the agent mentioned. it takes One billing cycle.

4)Called again. This time mentioned it is 60 days. after transaction

5)I called again. this time I was on hold forever, connected to India. and agent mentioned Sir you have never been registered you are not qualified.

6) looks like SCAM - and Poor Customer Service. We would have used other cards and would not waste so much time on calling this company. hard to Trust.

Is this review helpful? ▲ Yes 1 ▼ No 0

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