A MyBankTracker Rating

Arvest Bank

About Arvest Bank

Arvest Bank is a regional bank that operates in a unique, customer-focused way. Arvest delivers the convenience and technological advantages of a large super-regional bank, but with the local commitment and decision-making of a local community bank. Our primary focus is on meeting and exceeding customer expectations through convenient hours, an extensive network of branches, competitive rates and pricing, technological innovation and offering a full line of banking, mortgage, investment, lending and wealth

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.



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Customer Reviews

Most Helpful Arvest Bank Bank Customer Reviews

  • B
    Reviewed By bigbry3 Jan 2, 2014

    Get with the century..!! Overdraft fees, bill pay delays and just pain horrilbe customer service.

    Overdraft is great when you can tie it to a credit card for little to no fees. Bank of America allowed this. But ARVEST who is supposed to be great only charges 17 dollars per transaction. Thats not overdraft protection!! Its financial rape. It should be illegal. 17 dollars for a two dollar overdraft when I deposit over 8K a month in this account. Oh.. and better charge you 6 dollars a month service charge on your checking to make money on debit card swipes. Too funny. Bill pay.. better schedule ahead. BofA would send payments in time to meet due dates and deduct the day you said it was due. Oh no.. not arvest. Multiple fees for just this. Then you want to do anything. Well please come to the branch.. can't do much on-line. Need to see you even though we have your SSN and can verify your identity with other things. But come for our free popcorn and hot dogs once a hear. I had my house financed with them.. horrible - went elsewhere. BofA sold out to arvest.. bad move.. when to Capital one 360. Could care less anymore about seeing a teller - ever. On-line it will be from now on.

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  • OA
    Reviewed By olivia a. Apr 7, 2013

    Very disappointing

    When I deposit my money in a bank, I think I'm hiring the bank to keep my money safe. Arvest was not able to keep my money safe, so I fired them.
    No, my money was not safe At Arvest Bank. They did not do their job. They let someone from abroad steel all my money in just a couple of days. Apparently, these thieves cloned my ATM card and made transactions in different countries at the same time during a very short period of time. I was not notified, and Arvest Bank let the thieves used my Overdraft Privileges. When my ATM card was blocked, it was too late. The money was gone!
    The bank took more than 45 days in all to investigate the situation and to put the money back on my account. In the meantime, I had to get a large loan in order to pay my bills for that month and a half. I eventually got the money back, but now I have a loan and interest to pay for a whole year.
    When a bad transaction occurred in December at a local business that has unfair business practices, Arvest Bank said they would try to help me. However, when investigating the issue (if you can call that investigating) they just simply accepted the deceitful reply from the manager of the bad commercial establishment. The "investigation" took about 3 months and the results were mailed to me long after I had closed my account with them. In other words, Arvest Bank was not actually working for me, their customer. Instead, they favored the bad business. At least in my opinion.
    What's even worse, they have the weirdest way of handling payments and business. Even after months of closing my account, they had to reactivate it in order to being able to accept a payment from me.
    Arvest Bank is expensive, complicated, unreliable, not customer-oriented. My money was never safe there. I do not recommend this bank to anyone.

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  • D
    Reviewed By daelkin Oct 23, 2012

    Delay With Deposits

    A few months ago. Arvest bought out our bank (union bank). On more than one occasion our deposits have not posted at the end of the day. We are not talking about thousands of dollars where they would need to verify a check first. The first time it happened it didn't get credited until we went to the bank with the deposit slip. They couldn't give us a reason,

    this past friday, before noon, my husband deposited $600. On saturday, i went to use the debit card for a $40 transaction. It was declined. I checked my online statement and sure enough, once again, it was not showing the deposit. So yesterday (monday) my husband went to the bank again and they had to force the deposit through. We were told that arvest has a 'out of date' system and that these things will keep happening until they get up to speed. Before they bought out union bank. Our deposits were there for use immediately after the deposit (didn't even have to wait till the end of the day)

    i think we have given arvest enough chances and now they told us this will keep happening until they get updated, i am looking for another bank. Awful!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A