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MyBankTracker rated Arvest Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Arvest Bank Customer Review

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kristi c's Profile Image

1 out of 5 marks

Reviewed by kristi c

Feb 26th 2010

After 15 years they say they don't care

After banking with Arvest for 15 years and being sick with pneumonia my account ended up out of whack. I called them to discuss the discrepencies and asked them to work with me. All I got from them is that they really don't care that I was sick in the hospital with pneumonia, it wasn't their fault and they will not adjust any fees unless I can prove that they made an error in any way. All I can say is if you don't care about your customers any more than that then you certainly don't need me as a customer.

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Other Arvest Bank Reviews

george11201's Profile Image

Reviewed by george11201

Mar 15th 2015

1 out of 5 marks

Poor Customer Service

The tellers are rude to me most of the time I go inside, and I rarely get greeted in the drive through. Employee turnover seems higher than any other place I routinely visit. Most tellers last about a year, and most managers last one to two years so developing lasting relationships with any of them is nearly impossible. Sam Walton would be ashamed.

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blotsm's Profile Image

Reviewed by blotsm

Mar 5th 2015

1 out of 5 marks

Horrible

I've been trying to access e.Statements for three days as of 03/05/2015. They have not had them available-- not at the branches or online. How is it legal to put me in a position where I cannot access my account history. There is literally no way to access these statements. I am preparing taxes for my business and need these statements! Arvest just lost my business over this incident.

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