MyBankTracker rated Arvest Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
After banking with Arvest for 15 years and being sick with pneumonia my account ended up out of whack. I called them to discuss the discrepencies and asked them to work with me. All I got from them is that they really don't care that I was sick in the hospital with pneumonia, it wasn't their fault and they will not adjust any fees unless I can prove that they made an error in any way. All I can say is if you don't care about your customers any more than that then you certainly don't need me as a customer.
I have used Arvest since the early 90's.....many different loans, on-line banking and customer service - i have never had a problem with this bank in 20yrs . Every employee is knowlegeable and friendly...all transactions have been flawless....Highly recommend!
After 15 years I never had a problem. Left Arkansas two years ago and I am still looking for a service to match Arvest. So far they remain my main bank and at 2000 miles they still give me better service than Bank of America and Wells Fargo that are local. I have had a few mistakes now and then fixed over the phone, never any significant problem. The interest rate is as bad as everywhere else. I have had seven loans with them, six at this branch without any issues.