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Arvest Bank Customer Review

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kristi c's Profile Image

1 out of 5 marks

Reviewed by kristi c

Feb 26th 2010

After 15 years they say they don't care

After banking with Arvest for 15 years and being sick with pneumonia my account ended up out of whack. I called them to discuss the discrepencies and asked them to work with me. All I got from them is that they really don't care that I was sick in the hospital with pneumonia, it wasn't their fault and they will not adjust any fees unless I can prove that they made an error in any way. All I can say is if you don't care about your customers any more than that then you certainly don't need me as a customer.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other Arvest Bank Reviews

mdafaiz's Profile Image

Reviewed by mdafaiz

Dec 10th 2014

4 out of 5 marks

Transfer Money One Arvest Bank To Another Arvest Bank

I like everything about arvest bank. Customer service , all the branch and more except - there is no options to transfer money one arvest bank to another arvest bank account.

Is this review helpful? ▲ Yes 1 ▼ No 0

2findthesafestbank's Profile Image

Reviewed by 2findthesafestbank

Nov 13th 2014

5 out of 5 marks

This Bank Is A Good Bank

Although no bank is perfect, as nothing that has people running it could be. This bank is in the tops. For one, they did not take government bailout money (as the largest banks did). They didn't need to because they did not make a lot of bad loans. That says a lot! They are not nation wide, i think they are in 4 states now. I read that the are the largest bank in arkansas though. I have moved but have decided to keep my account after all the research i have done on banks. With this economy you want to be sure your money is in a safe bank. I can do online and photo check dept. And i have no problem with anything.

When i bought a house, they serviced my loan too through Arvest Mortgage. That was nice because i've heard horror stories about mortgage loans from friends and clients who had home loans with bank of america. As i already stated, they are not perfect, but i would say compared to many others, they rate very well in all areas of banking.

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