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C+
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Arvest Bank Report Card

Overall rating score 47%
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Arvest Bank Customer Review

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hercules12345's Profile Image

1 out of 5 marks

Reviewed by hercules12345

Apr 9th 2011

Arvest disobeys the law!

Back in 2009, the IRS sent Lindsey Mgt. Company, Inc. a third party summons requesting the bank name and account number of the account from which my rent is drafted. Well, I live with my brother and it is HIS account the rent is drafted from. I thought I was safe. However, Lindsey Mgt. told me that unless I filed a Petition to Quash the summons, they would comply. (Perhaps because my name is on the lease.) So I did and I lost. IRS got the bank name (Arvest) and the account number (my brother's). Then they send a third party summons to Arvest asking them to turn over multiple years of bank statements from MY BROTHER'S ACCOUNT! No matter that the Summons had my name on it and their privacy policy states that they wouldn't do it and even the local Harrison, AR branch mgr. said that they wouldn't, they did it anyway. Arvest bank honored a third party summons directed at me and turned over bank statements from an account I had NO signing authority over. My brother's personal privacy was violated!

Previous to this I had my account information turned over to the IRS for one year without so much as a "by your leave" within one week of the date on the Summons. The IRC gives a period of 20 days for a target of a third party summons to file a Petition to Quash in federal court, but I wasn't even afforded the opportunity. Marvelous customer service! Subsequently, I closed my account.

I WILL NEVER HAVE A BANK ACCOUNT WITH THESE SCOUNDRELS AGAIN! In fact, I can do just fine without a bank account, thank you very much!

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Arvest Bank Reviews

Zacharyb's Profile Image

Reviewed by Zacharyb

Mar 14th 2014

5 out of 5 marks

Excellent

I was having difficulties with a Purchase\Service charge, and I had a wonderful representative talk with me to explain exactly what is going on. Thank you Michelle D for being so patient with me and understanding.

Is this review helpful? ▲ Yes 1 ▼ No 0

tutu's Profile Image

Reviewed by tutu

Feb 5th 2014

2 out of 5 marks

needed a signature guarantee stamp. NO ONE could do it

I walked into the bank, and there had to be at least 15 people, some working, some talking, I needed a signature guarantee stamp, and NOT ONE person could do it. I was told to come back later. Its a far drive for me so I called first and NO ONE had shown up to work that could do it so now I have to wait another 45 minutes, call again and HOPE someone decides to show up for work that can handle a simple signature guarantee. This is not the way to do business

Is this review helpful? ▲ Yes 1 ▼ No 0

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