Previous to this I had my account information turned over to the IRS for one year without so much as a "by your leave" within one week of the date on the Summons. The IRC gives a period of 20 days for a target of a third party summons to file a Petition to Quash in federal court, but I wasn't even afforded the opportunity. Marvelous customer service! Subsequently, I closed my account.
I WILL NEVER HAVE A BANK ACCOUNT WITH THESE SCOUNDRELS AGAIN! In fact, I can do just fine without a bank account, thank you very much!
The unfortunate issue with websites like these is that most people who seek to write a review are upset and want to vent about something. The truth is arvest is a great bank. They honestly care about their customers, and will work to fix any problems they can. They also have some of the lowest banking fees around. Their nsf fee is only $17, one of the lowest in the country. Plus their cutoff time is at 8 pm instead of in the middle of the day like many competitors. This leaves you more time to make a deposit to clear up any negative before a fee hits. If you have questions regarding their customer service see JDpower. Com. They have won the "highest customer satisfaction with retail banking" several times including during 2012 and 2013. Every time i go in a branch everyone is very friendly, and greets me by name. If i have a question they quickly get me an answer. Arvest is also a very stable company. They have never needed assistance through any economically hard times. They seem to make sound business decision so i know i can trust them with my money.
I have never had such a terrible experience with a Bank except at ARVEST, they truly are practicing fraud. In my case they went back two weeks , rearranged all large incoming charges to go through , thereby causing multiple overdrafts for smaller pos charges. This is the scheme they practice and someone should file a class action lawsuit against them.