Previous to this I had my account information turned over to the IRS for one year without so much as a "by your leave" within one week of the date on the Summons. The IRC gives a period of 20 days for a target of a third party summons to file a Petition to Quash in federal court, but I wasn't even afforded the opportunity. Marvelous customer service! Subsequently, I closed my account.
I WILL NEVER HAVE A BANK ACCOUNT WITH THESE SCOUNDRELS AGAIN! In fact, I can do just fine without a bank account, thank you very much!
I don't know why other people are rating this bank so low. I've had great customer experiences. People that are friendly and go out of their way to help. The bank fees are great! I would definitely recommend this bank to someone who wants a regional bank.
I was going to purchase a gift card and went to a ARVEST bank branch in Bull Shoals, Ar. Requested that the address be added to the card account by the teller. The young teller stated that it CAN NOT be done, and a gift card has no room to attach a address. I related that it can be done, with the teller getting an attitude and TELLING me that it could not be done.. Went back to my car drove another 22 miles to the next ARVEST Bank branch, walked in and requested the teller to do the same.. She related that it can not be done.. I said it could be done and would bet one hundred dollars, she laughed and advised me to talk to the acting branch manager. I walked over to her desk, requested the same thing the address added to the account info. She told me it could not be done, again with an attitude.. I told her that it can be done, and maybe they could take a course on how to do it.
Left the bank, traveled another 37 miles, and walked into another ARVEST branch, walked up to the teller, requested that my address be added to my Gift card account.. Sure no problem. done in less than 3 min.s took me 1 hour driving time, three banks, and attitude from three tellers to get it right. I would leave this bank in a heart beat... my wife is good friend with a few of the tellers.
Attitude, not knowing what can be done on an account. and the I know more than you attitude or looking down at the know nothing customer.