MyBankTracker rated Arvest Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Only choose this bank if you want to be repeatedly inconveneinced. We have had debit cards cancelled with no warning leaving me straded away from home with no way to buy gas (I rarely carry cash), fees charged out of the blue (we did eventually get the money back), accounts with a balance cancelled for nonactivity even though they send a statement every month as though nothing was wrong, etc...
After having enough money in the bank to make the purchase, thay declined our request for a car loan. Of course we have NO credit (not bad) except our mortgage (which has never been late)since we choose to save for all our purchases instead of paying interest, but apparently they do not take into consideration the 8 years of loyalty our family has given them. They told us they could only give us the loan if we gave them the ENTIRE purchase price of the car to lock into one of their CD's (at the lowest rate in town) which would tie up our savings leaving us no choice but to get a loan if we had an emergency. (sound a bit fishy?)
Needless to say, this bank has put us through a lot. It takes a lot of time and work to change banks and that is the ONLY reason we have banked with them this long. Do yourself and choose a different bank.
The tellers are rude to me most of the time I go inside, and I rarely get greeted in the drive through. Employee turnover seems higher than any other place I routinely visit. Most tellers last about a year, and most managers last one to two years so developing lasting relationships with any of them is nearly impossible. Sam Walton would be ashamed.
I've been trying to access e.Statements for three days as of 03/05/2015. They have not had them available-- not at the branches or online. How is it legal to put me in a position where I cannot access my account history. There is literally no way to access these statements. I am preparing taxes for my business and need these statements! Arvest just lost my business over this incident.