Only choose this bank if you want to be repeatedly inconveneinced. We have had debit cards cancelled with no warning leaving me straded away from home with no way to buy gas (I rarely carry cash), fees charged out of the blue (we did eventually get the money back), accounts with a balance cancelled for nonactivity even though they send a statement every month as though nothing was wrong, etc...
After having enough money in the bank to make the purchase, thay declined our request for a car loan. Of course we have NO credit (not bad) except our mortgage (which has never been late)since we choose to save for all our purchases instead of paying interest, but apparently they do not take into consideration the 8 years of loyalty our family has given them. They told us they could only give us the loan if we gave them the ENTIRE purchase price of the car to lock into one of their CD's (at the lowest rate in town) which would tie up our savings leaving us no choice but to get a loan if we had an emergency. (sound a bit fishy?)
Needless to say, this bank has put us through a lot. It takes a lot of time and work to change banks and that is the ONLY reason we have banked with them this long. Do yourself and choose a different bank.
The unfortunate issue with websites like these is that most people who seek to write a review are upset and want to vent about something. The truth is arvest is a great bank. They honestly care about their customers, and will work to fix any problems they can. They also have some of the lowest banking fees around. Their nsf fee is only $17, one of the lowest in the country. Plus their cutoff time is at 8 pm instead of in the middle of the day like many competitors. This leaves you more time to make a deposit to clear up any negative before a fee hits. If you have questions regarding their customer service see JDpower. Com. They have won the "highest customer satisfaction with retail banking" several times including during 2012 and 2013. Every time i go in a branch everyone is very friendly, and greets me by name. If i have a question they quickly get me an answer. Arvest is also a very stable company. They have never needed assistance through any economically hard times. They seem to make sound business decision so i know i can trust them with my money.
I have never had such a terrible experience with a Bank except at ARVEST, they truly are practicing fraud. In my case they went back two weeks , rearranged all large incoming charges to go through , thereby causing multiple overdrafts for smaller pos charges. This is the scheme they practice and someone should file a class action lawsuit against them.