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MyBankTracker rated Arvest Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Arvest Bank Customer Review

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tcolinm's Profile Image

1 out of 5 marks

Reviewed by tcolinm

May 23rd 2011

Finally fed up

I was with Arvest from 2003 to 2011. I finally got fed up and switched to Bank of the Ozarks. I was out of town for a few days and withdrew cash to take with me. My account was at $0 for about a day and a half before my paycheck direct deposited. When i returned home the day of the paycheck deposit, I went and bought $150 worth of groceries. Well my card got declined in the middle of a huge line at the store. I'm sure you can imagine how embarrassing that is. After calling customer service, I learned that if your account sits on $0 for more than 24 hours, it's considered "closed." So even though I've banked there for 8 years and had a check of over $1500 wired into my account, it took ANOTHER 24 hours for my debit card to re-activate so I could use it. Also, after YEARS of being with them, they constantly put 2-3 day holds on checks that weren't any more than a few hundred dollars. It was always a hassle and some new drama with them. The ATM at the branch closest to my house is usually down 1-2 times a week as well. Just avoid them. These are all instances that happened more than once. Having the same ownership as Walmart has given them the same fake "customers are #1" theme when you will quickly find out that you don't matter.

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Other Arvest Bank Reviews

george11201's Profile Image

Reviewed by george11201

Mar 15th 2015

1 out of 5 marks

Poor Customer Service

The tellers are rude to me most of the time I go inside, and I rarely get greeted in the drive through. Employee turnover seems higher than any other place I routinely visit. Most tellers last about a year, and most managers last one to two years so developing lasting relationships with any of them is nearly impossible. Sam Walton would be ashamed.

Is this review helpful? ▲ Yes 1 ▼ No 0

blotsm's Profile Image

Reviewed by blotsm

Mar 5th 2015

1 out of 5 marks

Horrible

I've been trying to access e.Statements for three days as of 03/05/2015. They have not had them available-- not at the branches or online. How is it legal to put me in a position where I cannot access my account history. There is literally no way to access these statements. I am preparing taxes for my business and need these statements! Arvest just lost my business over this incident.

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