After reading an article about successful businesses that made more money off merchandise than the actual product. ex. Hooters resturant, Doggy Styles pet grooming, Hard Rock, etc. I decided to name my store in a similiar fashion. I got appproved with the IRS, my local city and county government had no problem with the name. After opening the account and it being open for a short time, Arvest canceled my account because of the name. I called the Office of Controled Currency with the federal government and the man I spoke with said that it was the first time he had ever heard of that. He also said the name was not bad and contain no obscene words so he felt they had no grounds. He actually asked me if someone working at the bank didnt like me. LOL
I don't know why other people are rating this bank so low. I've had great customer experiences. People that are friendly and go out of their way to help. The bank fees are great! I would definitely recommend this bank to someone who wants a regional bank.
I was going to purchase a gift card and went to a ARVEST bank branch in Bull Shoals, Ar. Requested that the address be added to the card account by the teller. The young teller stated that it CAN NOT be done, and a gift card has no room to attach a address. I related that it can be done, with the teller getting an attitude and TELLING me that it could not be done.. Went back to my car drove another 22 miles to the next ARVEST Bank branch, walked in and requested the teller to do the same.. She related that it can not be done.. I said it could be done and would bet one hundred dollars, she laughed and advised me to talk to the acting branch manager. I walked over to her desk, requested the same thing the address added to the account info. She told me it could not be done, again with an attitude.. I told her that it can be done, and maybe they could take a course on how to do it.
Left the bank, traveled another 37 miles, and walked into another ARVEST branch, walked up to the teller, requested that my address be added to my Gift card account.. Sure no problem. done in less than 3 min.s took me 1 hour driving time, three banks, and attitude from three tellers to get it right. I would leave this bank in a heart beat... my wife is good friend with a few of the tellers.
Attitude, not knowing what can be done on an account. and the I know more than you attitude or looking down at the know nothing customer.