Overall Rating

C+
Grade

Arvest Bank Report Card

Overall rating score 47%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

294
Branch Locations

Arvest Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
UMB Bank
Add
Bank Reviews
The Privatebank and Trust Company
Add
Compare Banks

Arvest Bank Customer Review

Post a review
John B's Profile Image

1 out of 5 marks

Reviewed by John B

Apr 5th 2010

They've had issues

Been a customer for years. Always loved the great hours, the good tellers at least here in Tulsa. They have been a good bank. My problems have always been with management here though. Granted they move on and up that's cool. What's with the attitude that the personnel have personaly been responsible for the banking system and that we the customers should feel lucky to deal with them. Has the govt taken over the banks??? Do I bank at the post office??? Arvest does have good marketing and hours etc. I'll give them that. Recvently they closed my account because they didn't like how I talked, specifically I described someone as gay looking. Is gay a dirty nasty thing or lifestyle to be muffled. Well, maybe. The assistant at 43rd and Garnett said I could not say "Gay" and I needed to leave the bank. I was not rude believe me. That day she plaed a hold on my account for $201,500 leaving my account closed and me unable to access my money (this is after they placed a hold on a small check for over a week which was the reason I visited).

Apparently the Constitution was replaced with this lady's own personal negative thoughts of gay people because I sure wasn't being ugly only descriptive.

Well no one in Tulsa cared either and I called corporate in Fayetteville to see if they could end this and I'm crossing my fingers and still unable to access my money. I wan't to go to work but really feel disturbed by this. I really thinnk the world needs to wake up.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Arvest Bank Reviews

Zacharyb's Profile Image

Reviewed by Zacharyb

Mar 14th 2014

5 out of 5 marks

Excellent

I was having difficulties with a Purchase\Service charge, and I had a wonderful representative talk with me to explain exactly what is going on. Thank you Michelle D for being so patient with me and understanding.

Is this review helpful? ▲ Yes 1 ▼ No 0

tutu's Profile Image

Reviewed by tutu

Feb 5th 2014

2 out of 5 marks

needed a signature guarantee stamp. NO ONE could do it

I walked into the bank, and there had to be at least 15 people, some working, some talking, I needed a signature guarantee stamp, and NOT ONE person could do it. I was told to come back later. Its a far drive for me so I called first and NO ONE had shown up to work that could do it so now I have to wait another 45 minutes, call again and HOPE someone decides to show up for work that can handle a simple signature guarantee. This is not the way to do business

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews

Sumit your question by creating a free account

Already a member?