MyBankTracker rated Arvest Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Been a customer for years. Always loved the great hours, the good tellers at least here in Tulsa. They have been a good bank. My problems have always been with management here though. Granted they move on and up that's cool. What's with the attitude that the personnel have personaly been responsible for the banking system and that we the customers should feel lucky to deal with them. Has the govt taken over the banks??? Do I bank at the post office??? Arvest does have good marketing and hours etc. I'll give them that. Recvently they closed my account because they didn't like how I talked, specifically I described someone as gay looking. Is gay a dirty nasty thing or lifestyle to be muffled. Well, maybe. The assistant at 43rd and Garnett said I could not say "Gay" and I needed to leave the bank. I was not rude believe me. That day she plaed a hold on my account for $201,500 leaving my account closed and me unable to access my money (this is after they placed a hold on a small check for over a week which was the reason I visited).
Apparently the Constitution was replaced with this lady's own personal negative thoughts of gay people because I sure wasn't being ugly only descriptive.
Well no one in Tulsa cared either and I called corporate in Fayetteville to see if they could end this and I'm crossing my fingers and still unable to access my money. I wan't to go to work but really feel disturbed by this. I really thinnk the world needs to wake up.
The tellers are rude to me most of the time I go inside, and I rarely get greeted in the drive through. Employee turnover seems higher than any other place I routinely visit. Most tellers last about a year, and most managers last one to two years so developing lasting relationships with any of them is nearly impossible. Sam Walton would be ashamed.
I've been trying to access e.Statements for three days as of 03/05/2015. They have not had them available-- not at the branches or online. How is it legal to put me in a position where I cannot access my account history. There is literally no way to access these statements. I am preparing taxes for my business and need these statements! Arvest just lost my business over this incident.