B+ MyBankTracker Rating

Associated Bank

About Associated Bank

Associated Banc-Corp, headquartered in Green Bay, Wis., is a diversified bank holding company with total assets of $24 billion. Associated has approximately 300 banking offices serving approximately 160 communities in Wisconsin, Illinois, and Minnesota. The company offers a full range of traditional banking services and a variety of other financial products and services.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Associated Bank Bank Customer Reviews

  • B
    Reviewed By boreifs May 1, 2014

    Horrible experience settling my father's estate.

    My father had a TOD Power CD with Associated and it took them over four weeks to even process my request to have the funds transferred after his death. It is now over four weeks since and I am still waiting for the proceeds. I also have a friend who has been trying to settle his aunt's estate; it is now three years and counting.

    His regular account was also anything but smooth; they had lost the paperwork for the TOD on the account and I had to jump through all sorts of legal hoops to settle the account. One officer sent me home in the morning (40 minute round trip), claiming she had no time for the paperwork; when I returned late that afternoon (another 40-minute round trip), the "paperwork" consisted of signing a W9 form.

    My next step is to bring my lawyer into this; safe to say that once the estate is settled, I will never, ever step inside an Associated Bank. Caveat emptor!

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  • LS
    Reviewed By Laurence S. Nov 15, 2012

    Very Poor Experience

    I will shout from the roof tops never ever to use associated bank. About 2 weeks ago I got a check from my father due to illness to help me with my rent. For whatever reason it got returned from his bank...Funny thing is we resubmitted it Went, through fine. And, there was no evidence that there was even a draw from his bank the first time we put it in. To make thie long and short of it associated hit me with 600 in bounce fees and won't refund me anything for their error. Stay away from them they are crooks.....

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  • I
    Reviewed By inthesticks Dec 13, 2013

    Started nice, slowly degraded as the years have went.

    I have banked with Associated Bank for over 13 years, it started out as a decent to great experience. Over the last 6 years it has been a real battle with them, they push the limits trying to get every cent they can, items like posting your deposits last during the day so they can try and get overdrafts, even when they were sued for this it still continues to this day. Their fee's for ATM are really high, and even charge you to use someone else's ATM.
    Three weeks ago I decided to trade in my truck I had for 8 years since I had it financed with Associated they still had name as a lien holder, when I went to the bank to get a lien release (truck has been paid for over 5 years) they stated I would need to submit a request and it would take 5 days to process than mailing time, 10-15 days. They wouldn't even print one out while I was standing there. It did in fact take 14 days to arrive at my house, thank god the dealer was kind enough to still sell me a new truck and take the old one. You have to request a lien release they don't just send one once your loan is paid.
    The branch I am near was sold and they gave my checking and savings account to the bank they sold it to, even said they did us a favor so we didn't have to set one up with them, than closed our Checking/Savings with Associated, but kept our Credit Card and Home Equity loan so we have to pay them via check monthly. The new bank only has three branches, all little towns that you will hardly ever visit so now we are stuck with 1 ATM and a small bank. My personal checks I had made are going to collect dust now. All auto pays, Pay Pal, Netflix, Amazon all need to be updated, but wait, it's Christmas season and I don't have any checks or check card to use. so no purchases for me since my Direct Deposit is not going to work for 2 pay periods to the new bank and I have to wait for snail mail to deliver.

    So with all this fun, I have now signed up with a Credit Union.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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  • Domestic Wire Transfer (Outbound) N/A 0
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