About BB&T

BB&T Corporation (BB&T) is a financial holding company. The Company conducts its business operations primarily through its commercial banking subsidiary, Branch Banking and Trust Company (Branch Bank). Branch Bank provides a range of banking and trust services for retail and commercial clients in its geographic markets, including small and mid-size businesses, public agencies, local governments and individuals. Building on a tradition of excellence in community banking that stretches back to 1872.
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Overall Rating

MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


MyBankTracker Rating

Customer Rating
Based on 269 Reviews
Financial Health
Based on Texas Ratio: 8.81
Bank Fees
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Number of Locations
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Mobile Deposits
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Locations & Hours

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Most Helpful Customer Reviews

jules2015's Profile Image

Reviewed by jules2015

Mar 13th 2015

5 out of 5 marks

Thank you, Bobby of Inman BB and T!

I recently inquired about getting 3 years' worth of statements from an equity line. Bobby at the Inman, SC branch was so very kind and prompt in his reply. As a matter of fact, he completed my request in one day's time. Bobby, you are the best!

Julia Pressley

Is this review helpful? ▲ Yes 1 ▼ No 0

martcar99's Profile Image

Reviewed by martcar99

Feb 18th 2015

5 out of 5 marks

Great Customer Service

We have been banking with BB&T for several years & we were banking at this branch when it was Bank of Louisville. Several of the employees at this branch have worked there for several years. It is nice when you can come into a branch & they know your name.

Thanks to all of you at Hikes Point Branch!

Marty & Carol

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jlgonder's Profile Image

Reviewed by jlgonder

Jan 12th 2015

5 out of 5 marks

Friendliest Banking Staff I've EVER worked with!

This branch reminds me of the show Cheers, it's a place where everyone knows your name! I'm not sure if I'm allowed to mention anyone by name, but it doesn't matter, because everyone in this branch has made me feel like a welcomed customer every single time I walk in! They've been extremely helpful with any of the few issues I've had. The support I've received while opening my new business has been beyond tremendous. It is evident that all the employees enjoy working there and working with each other. I can't say enough about this incredible branch of BB&T!!

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Bank Rates





Investor's Deposit Account




Banking Fees

Type Fee National average
Monthly Inactivity


on balances under $1,000


Non-Sufficient Fund (Overdraft)



Stop Payment item



Return Deposit



Domestic Wire Transfer (Outbound)



Domestic Wire Transfer (Inbound)



Non-Bank ATM


5 - international