MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I open my bb&t account when I was 18, I have a student account.
I was suppose to get 2 free non charged ATM withdraws a month, this has never been applied.
The over draft fees are so high!! and then they charge you more in a couple of days if you don't add money!
I have friends that have other banks that have over drafted and didn't get charged out the butt for money.
This bank tries to pride it's self on being a local and understanding bank.
They have the worst customer service.
i have had my bank account for 4 years through bb&t and I have worked at the same place for 3 years every two weeks I go to deposit my check. and today I go and I am told that they want to put a 2 day hold on my check. I am told that it is because they do not have my employer in there computer and to go to the bank that the doctor I work for uses all way across town to cash the check and come back and deposit it... so I go to m&t to cash my check and I am charged $10 to cash my check cause I don't have a account with them... I get back to bb&t for the women inside to tell me that the reason they could not deposit my work check was because I didn't have enough funds in my account to cover the check.. I explained to her I have had as little as 20 dollars in my account before and have never had a problem I have used the same branch the same checking account and had the same employer for 3 years and now they want to start holding my pay checks... yeah I don' t think so I will be going else where to do my banking from now.. they have lost a customer