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C
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BB&T Report Card

Overall rating score 28%
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BB&T Customer Review

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summermoss's Profile Image

1 out of 5 marks

Reviewed by summermoss

Jun 10th 2012

Fee for cashing their own check?

I wanted to cash a check written on a BB&T account. They said there was an $8 fee for cashing a check from their own bank. If there is a fee for that, what other fees do they have? I wouldn't consider an account with them...ever!

Is this review helpful? ▲ Yes 2 ▼ No 2

Other BB&T Reviews

tnnntjhn's Profile Image

Reviewed by tnnntjhn

Apr 17th 2014

1 out of 5 marks

Deceptive Loan Practices

Do not do business with this bank. They tried to reduce 100% verified income by 50%, which is illegal per the FTC under the mortgage discrimination laws (complaint was filed). Then they kept trying to add back in student loans that were consolidated, even after I communicated several times that these loans had been conolidated. There is little to no communications or call backs, the underwriting process is weak and deceptive and seems to rely on illegal practices. They then tried to push me into a high fee point loan which would have required high out of pocket costs after selling me on another product that I would have easily qualified for if they would have underwrote the loan correctly.

Is this review helpful? ▲ Yes 1 ▼ No 0

Ursula's Profile Image

Reviewed by Ursula

Apr 17th 2014

1 out of 5 marks

Lost a 15 year client over $10.00.

If I was you I would never bank at BBT. EVER!!!! I am a 15 year account holder that will be closing my account over a $10.00 fee that they charged and stated that while it was not charged correctly they will not refund it.... Spread the word!!! (Share if you would like!)

#â??BBTâ?¬ â?ª#â??BADCUSTOMERSERVICEâ?¬ â?ª#â??BADBANKâ?¬ â?ª#â??BBTSUCKSâ?¬

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