MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I had bank atlantic. They were awesome in south florida. They let themselves get bought out by bb&t. Where do i start. They don't have deposit slips out, you have to wait in line , then they only give you one. If you ask for more than one, they tell you to order them. Really? Then, the atm at the bank close to my house never works right, so then i have to drive to another branch. Next, what is up with pending and posted withdrawl.
If i use my check card, it is out of my balance. No they have it sitting there waiting to post. That is not the point of a check card. Next if you pay a bill online, it takes days to come out of the account. Why? So it can sit there so they can make more money on your money. If i pay a bill, take it out! Also, even if you deposit cash at the atm. It does not post, they only let a certain amount post. This bank is just as bad as bank of america. I am so sad bank atlantic let themselves get bought out by this crappy bank. Now to find another bank. Not sure where to go to next
I had F&M bank and BBT and F&M merged with BBT. It was good when the bank was small. I was in Virginia and now I moved to Maryland. I was closing my saving account and the bank manager told me to keep some amount instead of closing and there will be no fee if I had a combined total of $3,000. I took her word and kept it. I used to receive monthly statements and also alerts for any fees. I stopped receiving it for the past 3 years. Yesterday I decided to check my online activity of by savings account and I lost more than $100 of "inactive" fee. Even the manage do not understand. But she refused to refund the fee saying the laws in VA is different from the Laws in MD. My account was dormant. All other banks send me notices of inactive account ans warn me about the fees. After 2 hours of explanation and talking, I closed all my accounts with BBT
I visited a BB@T bank in Palm Coast FL yesterday. The Citibank that I used in TX was being bought out by BB&T. I had some questions about my bills and other issues. There were three tellers and one lady sitting in a private room. No customers were in the bank. They asked me to wait a few minutes. Five minutes later, I still have not been helped. I asked if I should make an appointment. I explained my problem to a teller. She took my name and phone number and was told someone would get back to me, since my information was probably not posted yet. (She had not checked to verify) I have over $50,000 in the bank and have no checks or debit card to obtain any money. This is a very poor introduction to this bank. No one has called me yet. I sure miss the friendly service from my TX bank