Overall Rating

MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

1,927
Branch Locations

BB&T Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Reviews
Suntrust Bank
Add
Bank Rates
Regions Bank
Add
Compare Banks

BB&T Customer Review

Post a review
ValeriaMoore's Profile Image

1 out of 5 marks

Reviewed by ValeriaMoore

Jan 4th 2013

Made Me Have The Worst Day Of My Life!

Every time i use my bank card i always check my account so i want go into a overdraft but when it comes payday they take every last penny so when i talk to the dumb people on the phone i say to them y'all are posting false advertisments telling me i have money when i actually don't and charge me $35 of each item i have bought. Freakin bs.... That's what u call hidden fees and charges and a bunch of lies.. So through with bb&t. Be glad when they buy out bb&t, in search of a better bank

Is this review helpful? ▲ Yes 3 ▼ No 0

Other BB&T Reviews

Alexandra's Profile Image

Reviewed by Alexandra

May 29th 2015

5 out of 5 marks

This branch exemplifies BB&T - excellent

I have banked with BB&T since it bought First Virginia, and before that banked with FV. All in all, I've been a customer since 1968 and have seen no reason to change. The Twinbrook location is branch banking at its best, and surrounding branches are fine too. Not to be corny but the Twinbrook tellers and managers are like family to me!

Is this review helpful? ▲ Yes 1 ▼ No 0

tpmoore1's Profile Image

Reviewed by tpmoore1

Apr 15th 2015

5 out of 5 marks

A wonderful place to bank!

I have had nothing but good experiences with this Branch. Every time that I interact with them they are extremely courteous and efficient. I have been doing business with this branch for 30 years and have never been disappointed by any of my dealings with them - and DEFINITELY plan to continue this relationship!

Is this review helpful? ▲ Yes 2 ▼ No 1

Post a review View all Reviews