I have been banking with BB&T for less than three years. I have a boat loan, a checking account and a checking reserve line of credit. From the boat loan perspective, they have been OK with the exception of combining the loan into the activities necessary for free checking (as promised). From a checking and checking reserve perspective, they are VERY COSTLY far beyond BofA that I fired for weird charges .when I switched to BB&T. I just got hit for a transaction that overran the account balance and needed the reserve account funds to process. Money was transferred into the account before the system needed it, but, a "Miscellaneous debit" of $39.09 ht the account for a transfer of $300.00. On top of this, they charge $35.00 per month to have the reserve available for the account. This was the last straw for me as not only have I not figured out how and when to expect these weird charges, I paid over $700 to have an account with them in 2012. If you are considering them for a checking account, DON'T as they have proven to me that they are not trying to be in this business. From a loan perspective, they are OK.
My mom's accounts were here and when she passed away, as the executor of her estate, I needed a lot of help with the detailed accounting required. The staff at this branch was always helpful and never seemed put out by my requests. They were accommodating and quick to respond, which was such a relief under the circumstances.
I set up an estate account through this branch to pay remaining bills and found that their online tools were great.
I didn't have any exposure to their rates or fees since I only had checking accounts with them.
under federal law is very sirious offense to open an account to any indivudual o corporation that presents false documentation, this is beyond my comprehension that your bank would be involved in something like that; I am requesting full refund of my wire transfer ASAP or you would leave me no choice but to proceede with a law suit just like my attorneys are advising me.
1100008457792 your bank confirmed that belongs to Factory Closeouts Inc; thaÃ¢ï¿½ï¿½s why I went ahead with the transaction therefore it is your full responsability and I expect You to Act properly in this matter.