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C
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BB&T Report Card

Overall rating score 28%
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Lee87's Profile Image

1 out of 5 marks

Reviewed by Lee87

Apr 16th 2012

Terrible, Horrible, Worst Bank Ever. You'd have better luck with your money stuffing it in your closet.

Ever since I opened an account with this organization, I have been hit with ridiculous fees. If you don't touch your money, you get charged with an inactivity fee of some 3 dollar amount or such. Now, ACTIVITY fee of $75 dollars. Too little spending, too much spending ALL RESULT IN YOU PAYING THE BANK MONEY. The interest rate is abysmal and will never cover the cost of my fee's that I have paid ($78) even with over 10,000 in the account. I am in no way a bad banker, Always on time with payments and no overdraft or late fees in my entire life. This bank is crap, to put it lightly, and if you want to keep your money, put it elsewhere. Don't ever trust this bank. People that work there are nice enough but the corporation and the operation of the company is CRAP. Don't waste your time or money on this piece of garbage.

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Other BB&T Reviews

tnnntjhn's Profile Image

Reviewed by tnnntjhn

Apr 17th 2014

1 out of 5 marks

Deceptive Loan Practices

Do not do business with this bank. They tried to reduce 100% verified income by 50%, which is illegal per the FTC under the mortgage discrimination laws (complaint was filed). Then they kept trying to add back in student loans that were consolidated, even after I communicated several times that these loans had been conolidated. There is little to no communications or call backs, the underwriting process is weak and deceptive and seems to rely on illegal practices. They then tried to push me into a high fee point loan which would have required high out of pocket costs after selling me on another product that I would have easily qualified for if they would have underwrote the loan correctly.

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Ursula's Profile Image

Reviewed by Ursula

Apr 17th 2014

1 out of 5 marks

Lost a 15 year client over $10.00.

If I was you I would never bank at BBT. EVER!!!! I am a 15 year account holder that will be closing my account over a $10.00 fee that they charged and stated that while it was not charged correctly they will not refund it.... Spread the word!!! (Share if you would like!)

#â??BBTâ?¬ â?ª#â??BADCUSTOMERSERVICEâ?¬ â?ª#â??BADBANKâ?¬ â?ª#â??BBTSUCKSâ?¬

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