Overall Rating

MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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BB&T Customer Review

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Sucksbbt's Profile Image

1 out of 5 marks

Reviewed by Sucksbbt

May 17th 2012

The Worst Banking, Even The Devil Himself Wouldn't Bank Here.

They will literally steal money out from under you. It makes me sick knowing that a company will rip you so hard. They also do not protect your privacy, every time i have ever called they don't even verify my name. What if someone stole my phone and wanted all my stuff. They do not care about customers. I know reviews are subject to experience, and opinion i am not even mad i am just warning you. If you want your money safe, and your information please stay away.

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Other BB&T Reviews

Riley6's Profile Image

Reviewed by Riley6

Jun 30th 2015

1 out of 5 marks

Very poor customer service

Every time I come to this branch, the teller makes it difficult and expresses poor attitude with me. I have tried to contact manager. He or she is always out of the office. I am considering leaving this bank after being with them over 10 years! There is better service elsewhere.

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kburriss's Profile Image

Reviewed by kburriss

Jun 29th 2015

5 out of 5 marks

5 Stars!

Andrea Brown has been nothing but a huge help for us! I am so glad we chose to open our account with the Taneytown BB&T!

Thank you for all of the help and keep up the great work :)

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