Overall Rating

MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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BB&T Customer Review

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Sucksbbt's Profile Image

1 out of 5 marks

Reviewed by Sucksbbt

May 17th 2012

The Worst Banking, Even The Devil Himself Wouldn't Bank Here.

They will literally steal money out from under you. It makes me sick knowing that a company will rip you so hard. They also do not protect your privacy, every time i have ever called they don't even verify my name. What if someone stole my phone and wanted all my stuff. They do not care about customers. I know reviews are subject to experience, and opinion i am not even mad i am just warning you. If you want your money safe, and your information please stay away.

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Other BB&T Reviews

Cannon's Profile Image

Reviewed by Cannon

Mar 24th 2015

2 out of 5 marks

Transferring from Citibank to BB&T

I visited a BB@T bank in Palm Coast FL yesterday. The Citibank that I used in TX was being bought out by BB&T. I had some questions about my bills and other issues. There were three tellers and one lady sitting in a private room. No customers were in the bank. They asked me to wait a few minutes. Five minutes later, I still have not been helped. I asked if I should make an appointment. I explained my problem to a teller. She took my name and phone number and was told someone would get back to me, since my information was probably not posted yet. (She had not checked to verify) I have over $50,000 in the bank and have no checks or debit card to obtain any money. This is a very poor introduction to this bank. No one has called me yet. I sure miss the friendly service from my TX bank

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jules2015's Profile Image

Reviewed by jules2015

Mar 13th 2015

5 out of 5 marks

Thank you, Bobby of Inman BB and T!

I recently inquired about getting 3 years' worth of statements from an equity line. Bobby at the Inman, SC branch was so very kind and prompt in his reply. As a matter of fact, he completed my request in one day's time. Bobby, you are the best!

Julia Pressley

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