Overall Rating

MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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BB&T Customer Review

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Sucksbbt's Profile Image

1 out of 5 marks

Reviewed by Sucksbbt

May 17th 2012

The Worst Banking, Even The Devil Himself Wouldn't Bank Here.

They will literally steal money out from under you. It makes me sick knowing that a company will rip you so hard. They also do not protect your privacy, every time i have ever called they don't even verify my name. What if someone stole my phone and wanted all my stuff. They do not care about customers. I know reviews are subject to experience, and opinion i am not even mad i am just warning you. If you want your money safe, and your information please stay away.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other BB&T Reviews

Mglaviano's Profile Image

Reviewed by Mglaviano

Apr 25th 2015

3 out of 5 marks

No Privacy at Teller Windows

The counter at the teller windows is much higher than at other banks (about shoulder height), so that when you transact business it is in open view of other customers. Normally your body would serve to block the view of persons behind you in line - but this arrangement allows others to see as the teller counts out your currency and hands it to you. Not the safest situation.

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johnmorris's Profile Image

Reviewed by johnmorris

Apr 15th 2015

1 out of 5 marks

Online is in the dark ages

Routinely takes over two weeks for bill pay to arrive. No help after calling numerous times to resolve problem. "oh well" attitude. Most large banks are also able to send money electronically without huge fees but not BB&T.

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