They will literally steal money out from under you. It makes me sick knowing that a company will rip you so hard. They also do not protect your privacy, every time I have ever called they don't even verify my name. what if someone stole my phone and wanted all my stuff. They do not care about customers. I know reviews are subject to experience, and opinion I am not even mad I am just warning you. If you want your money safe, and your information please stay away.
If I was you I would never bank at BBT. EVER!!!! I am a 15 year account holder that will be closing my account over a $10.00 fee that they charged and stated that while it was not charged correctly they will not refund it.... Spread the word!!! (Share if you would like!)
#â??BBTâ?¬ â?ª#â??BADCUSTOMERSERVICEâ?¬ â?ª#â??BADBANKâ?¬ â?ª#â??BBTSUCKSâ?¬
We moved bank accounts from Bank of America,Wells Fargo to BB&T thinking that they had good customer service. We signed up for the overdraft protection which was a line of credit we were told they would never be any fees we just pay the interest on the money we borrowed. We did this for several years with no problems. My husband and I very rarely check our bank account or look at the statements we know what we're spending and we know we have the money to cover it if we don't it's covered by the protection plan we always just move the money back. After looking at our today going back several months we found we have been charged over $400 in fees due toaAinu $9 fee that they enacted but never notified their clients about. Today I called the bank and ask them if they could go ahead and reverse those charges since they never notified a I was told no but in the future if I didn't want to be charged the $9 fee I can move the money myself. use caution when using this thanks they are very sneaky and often put things in fine print or do not notify you of changes. Very disappointed we just did another refinance they have several loans with us and several accounts. Bad customer service for this instance.