MyBankTracker rated BB&T based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
It's rare to find compassion at a large company of any type today but bb&t by far exceeds my expectations. From the teller to the loan officer they always seem to know how to respond to my needs. I would definitely recommend bb&t to my friends and family as i do already.
the only problem with this branch is its ATM machine does not work for a long time. at the begininig I though it was my card but I tried in several other locations and it works fine exept in this branch.
I've banked at BB&T for a decade and they've always done the right things for me. I don't where a 2 star rating came from - my branch has always been polite, courteous, helpful and friendly.