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C
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Overall rating score 28%
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vining's Profile Image

1 out of 5 marks

Reviewed by vining

Jan 16th 2013

horrible bank, fees fees fees

I had bank atlantic. they were awesome in south florida....they let themselves get bought out by bb&t....where do i start...they don't have deposit slips out, you have to wait in line , then they only give you one. If you ask for more than one, they tell you to order them...really? then, the atm at the bank close to my house never works right, so then I have to drive to another branch. next, what is up with pending and posted withdrawl...if i use my check card, it is out of my balance...no they have it sitting there waiting to post. that is not the point of a check card. next if you pay a bill online, it takes days to come out of the account...why? so it can sit there so they can make more money on your money. If i pay a bill, take it out! also, even if you deposit cash at the atm..it does not post, they only let a certain amount post. this bank is just as bad as bank of america. I am so sad Bank Atlantic let themselves get bought out by this crappy bank. now to find another bank...not sure where to go to next

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Other BB&T Reviews

tnnntjhn's Profile Image

Reviewed by tnnntjhn

Apr 17th 2014

1 out of 5 marks

Deceptive Loan Practices

Do not do business with this bank. They tried to reduce 100% verified income by 50%, which is illegal per the FTC under the mortgage discrimination laws (complaint was filed). Then they kept trying to add back in student loans that were consolidated, even after I communicated several times that these loans had been conolidated. There is little to no communications or call backs, the underwriting process is weak and deceptive and seems to rely on illegal practices. They then tried to push me into a high fee point loan which would have required high out of pocket costs after selling me on another product that I would have easily qualified for if they would have underwrote the loan correctly.

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Ursula's Profile Image

Reviewed by Ursula

Apr 17th 2014

1 out of 5 marks

Lost a 15 year client over $10.00.

If I was you I would never bank at BBT. EVER!!!! I am a 15 year account holder that will be closing my account over a $10.00 fee that they charged and stated that while it was not charged correctly they will not refund it.... Spread the word!!! (Share if you would like!)

#â??BBTâ?¬ â?ª#â??BADCUSTOMERSERVICEâ?¬ â?ª#â??BADBANKâ?¬ â?ª#â??BBTSUCKSâ?¬

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