About BBVA Compass Bank

Compass Bancshares, Inc. is a Sunbelt-based bank holding company headquartered in Birmingham, Alabama. Compass operates 577 branches in Alabama, Arizona, Colorado, Florida, New Mexico and Texas. Compass is among the top 25 largest banks in the U.S. based on deposit market share and ranks among the largest banks in Texas (4th) and Alabama (3rd).
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Overall Rating

MyBankTracker Grade

B+
Customer Rating
Based on 171 Reviews
Financial Health
Based on Texas Ratio: 6.67
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Mobile Deposits
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Locations & Hours

BBVA Compass Bank Location Map
BBVA Compass Bank Location Map
We found branches close to you and 709 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

ERINC's Profile Image

Reviewed by ERINC

Mar 3rd 2012

5 out of 5 marks

Great bank, great people. All you complainers are stupid

You people are ridiculous. You claim that they steal your money and screw you but if you followed the rules in the disclosures you received, your accounts would be just fine. And no they don't mess around with the system so you get overdraft fees...the system doesn't allow them to do that. That is all on you. And for those of you complaining about the fees and the recession, thats the frieken point! We're in a recession so the fees are necessary for businesses to stay open! And no matter what bank you go to these days there are going to be fees. Plus, there are plenty of ways to avoid the fees, if you can't follow them then that's your own damn fault. You people are idiots....no one is out to get you and your money, you just don't know how to follow the rules and procedures of the bank....so you're the ignorant ones...not the bank. I've worked for the company and I know that customers that get angry about fees and such are the ones that are the most ignorant and don't know jack about banking.

Is this review helpful? ▲ Yes 5 ▼ No 3

zimbo523's Profile Image

Reviewed by zimbo523

Jan 19th 2012

2 out of 5 marks

Don't Go To Compass Bank

I was on hold working on a situation for two hours. Joey their cs guy hung up on. Not only that but you can't reach anyone after hours. Don't go or use compass banks. They don't give a rear end about you.

Is this review helpful? ▲ Yes 4 ▼ No 0

lungdoc's Profile Image

Reviewed by lungdoc

Mar 1st 2014

1 out of 5 marks

horrible bank

refused payment on an on line payment when there were adequate funds for the payment ruining my credit rating and nmy relationship with the creditor adios compass and good bye to twenty plus years of at least two million dollars of annual deposits

Is this review helpful? ▲ Yes 3 ▼ No 0

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Bank Rates

TERM RATE (APY) Min Deposit
12 Month CD

0.45%

$500

36 Month CD

0.95%

$500

48 Month CD

1.05%

$500

60 Month CD

2.00%

$500

Banking Fees

Type Fee National average
Monthly Inactivity

$5

$7

Non-Sufficient Fund (Overdraft)

$38

$30

Stop Payment item

$25

$27

Return Deposit

$6

$14

Domestic Wire Transfer (Outbound)

$16

$22

Domestic Wire Transfer (Inbound)

$15

$9

Non-Bank ATM

$2

$1