I just went there yesterday on Sunday, this AM and this afternoon and the deposit for ATM was not allowed to work, so then I went through the drive thru and no response after ringing the bell 3 times the car in front of me, so I got out and knocked at the window and the bank lady, long brown hair and unattractive gave me a dirty look. So I backed up and went inside and told her I do not appreciate her response and told her how upset I was and she began to argue with me that it was ATM's fault. She never once said sorry....

They keep schuffling my credits and debits around,giving me NFS fees when theres money in the bank,And of course the wont fix it but screw you,yes they will.Screen shot your account and they still will try to justify the shuffle.I made 5 purchases during my work day checking my account each time.Then i go to do a transaction at midnight for a lorger amount,they take that one first and throw all the small ones into NFS.Wheres the people who regulate the banks?

I accidentally short paid my monthly installment by 80 cents, and they charged me a 39 dollar late fee. Jerkwads won't waive that late fee unless I make ANOTHER $10 payment over the phone! As if! Like I have a ten dollar tree growing in my back yard! STAY AWAY FROM THIS BANK, they are so not consumer friendly. Seriously, $40 for an eighty cent mistake! BURN IN HELL CORPORATE MACHINE

They just promise to give Kindle Fire HD when you open the Checking's Account. I opened the account and while opening the account they did not tell that International customers cannot pay bills online.

After failing to pay bills online, I went to Branch office and asked, that why I am not able to pay bills Online, then she tells that As I am international student I cannot pay bills online!!! WTH!!

Horrible, incompetent employees don't take responsibility for their mistakes

Don't go for this Bank... I want to give ZERO(0) for this bank, but this site is not letting me to give.

Couldnt reach via telephone, rings and rings, tried main number someone by the name of velma finally answered and then hung up before answering my question.. Do yourself a favor and runnnnnnnnnnnnnn.. This is probably the worst example of a bank ever seen