Overall Rating

MyBankTracker rated BBVA Compass Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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698
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BBVA Compass Bank Customer Review

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ERINC's Profile Image

5 out of 5 marks

Reviewed by ERINC

Mar 3rd 2012

Great Bank, Great People. All You Complainers Are Stupid

You people are ridiculous. You claim that they steal your money and screw you but if you followed the rules in the disclosures you received, your accounts would be just fine. And no they don't mess around with the system so you get overdraft fees... The system doesn't allow them to do that. That is all on you. And for those of you complaining about the fees and the recession, thats the frieken point!

We're in a recession so the fees are necessary for businesses to stay open! And no matter what bank you go to these days there are going to be fees. Plus, there are plenty of ways to avoid the fees, if you can't follow them then that's your own damn fault. You people are idiots.... No one is out to get you and your money, you just don't know how to follow the rules and procedures of the bank.

So you're the ignorant ones. Not the bank. I've worked for the company and i know that customers that get angry about fees and such are the ones that are the most ignorant and don't know jack about banking.

Is this review helpful? ▲ Yes 5 ▼ No 5

Other BBVA Compass Bank Reviews

jjg2011's Profile Image

Reviewed by jjg2011

Mar 11th 2015

5 out of 5 marks

Excellant Service

I went to this Bryant Irving branch to open an additional checking account several years ago and since have moved my mortgage and carry a BBVA Compass credit card.The reason for doing business there is all about the relationship with its employees the branch manager and tellers always a great experience I will recommend this bank especially the employees

Thank you

JoeG

Is this review helpful? ▲ Yes 1 ▼ No 0

magoo's Profile Image

Reviewed by magoo

Feb 2nd 2015

1 out of 5 marks

Fraudulent Charges

I have had a credit account for over a year and in all the time I have had this account they have added a fraudulent charge to my account every month. If I call them after sitting on hold sometimes for more than thirty minutes they will reverse the fraudulent charge as if they're doing me a favor. Bbva Compass bank is the worst of the worst! Had I known what I know now I wouldn't have done business with them on a bet! If you do business with them after reading this post you deserve what you get.

Is this review helpful? ▲ Yes 1 ▼ No 0

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