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BBVA Compass Bank Customer Review

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ERINC's Profile Image

5 out of 5 marks

Reviewed by ERINC

Mar 3rd 2012

Great Bank, Great People. All You Complainers Are Stupid

You people are ridiculous. You claim that they steal your money and screw you but if you followed the rules in the disclosures you received, your accounts would be just fine. And no they don't mess around with the system so you get overdraft fees... The system doesn't allow them to do that. That is all on you. And for those of you complaining about the fees and the recession, thats the frieken point!

We're in a recession so the fees are necessary for businesses to stay open! And no matter what bank you go to these days there are going to be fees. Plus, there are plenty of ways to avoid the fees, if you can't follow them then that's your own damn fault. You people are idiots.... No one is out to get you and your money, you just don't know how to follow the rules and procedures of the bank.

So you're the ignorant ones. Not the bank. I've worked for the company and i know that customers that get angry about fees and such are the ones that are the most ignorant and don't know jack about banking.

Is this review helpful? ▲ Yes 5 ▼ No 3

Other BBVA Compass Bank Reviews

dwalter123comcastn's Profile Image

Reviewed by dwalter123comcastn

Oct 16th 2014

1 out of 5 marks

Don't Use This Bank, They Don't Know What They Are Doing

The bank shut down my debit card since they said the card had been compromised. I think i appreciate the bank trying to protect my money, but i was notified of the action so a major purchase was denied becasue the card had been blocked, major embarassment on my part and a loss of reputation for a new company to be purchasing from

Is this review helpful? ▲ Yes 1 ▼ No 0

pixelcide's Profile Image

Reviewed by pixelcide

Sep 6th 2014

1 out of 5 marks

Cancelled/closing Accounts For No Reason?

I was a customer for years and my wife just started a new account a few months ago. My wife's account balance suddenly became empty. I called customer service and they said the bank just needed some information and they were holding the money. We visited a branch and they said the bank account was closed but they dont know why. The number they had to call to find out wasnt open on saturday and she'd get a check in the mail. A day earlier my debit card stopped working with them. When i asked why they couldnt figure it out. I would have to wait until monday, take time off work and visit them again to find out why it was cancelled. I just took all my money out of the bank and closed my account. This is ridiculous. Customer service tells me to visit a branch, then when i visit a branch theyre on the phone with customer service. Then they cant resolve anything cause its saturday. Im not going to miss work to figure out why theyre randomly closing accounts/cancelling cards out of the blue. Fortunately i have credit cards i can use, but i gotta think for some people who dont, what are they supposed to do in this situation. Just live without money until they get a check? Survive on nothing but cash for days? Kind of defeats the purpose of having a bank if it doesnt work at all.

Is this review helpful? ▲ Yes 3 ▼ No 0

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