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MyBankTracker rated BBVA Compass Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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698
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BBVA Compass Bank Customer Review

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fowler42's Profile Image

1 out of 5 marks

Reviewed by fowler42

Mar 1st 2012

Thieves, The Harder You Work The More They Take From You

I had one account with compass it got raided by fraudulent activity so i closed it out and opened another account (stupid move opening another compass account) this time i decided to go with overdraft protection thinking i would be protected from the over draft fees well they only got worse.

This is how compass works, they feed off of hard working people that do not have time to keep 100% of they're funds accounted for and then they leave stupid little purchases in pending and when they see your waiting on payday they run all those little $4. 00 and $2. 00 transactions through and charge you $38. 00 each for them, see they are crooks, thieves, cheapskates, and i really can't think of anything else to call them at the moment. Needless to say i'm not protected just being robbed blind.

And i will show anyone my bank statement if they would like to see just how good of a bank compass is to me in just one month and i promise you will be begging to see more before you open an account there. I have been saving screen shot pics and downloads of posted and pending transactions and comparing to when my paycheck goes in so that i will have a good case with the better business bureau.

Is this review helpful? ▲ Yes 1 ▼ No 1

Other BBVA Compass Bank Reviews

magoo's Profile Image

Reviewed by magoo

Feb 2nd 2015

1 out of 5 marks

Fraudulent Charges

I have had a credit account for over a year and in all the time I have had this account they have added a fraudulent charge to my account every month. If I call them after sitting on hold sometimes for more than thirty minutes they will reverse the fraudulent charge as if they're doing me a favor. Bbva Compass bank is the worst of the worst! Had I known what I know now I wouldn't have done business with them on a bet! If you do business with them after reading this post you deserve what you get.

Is this review helpful? ▲ Yes 1 ▼ No 0

ERINC's Profile Image

Reviewed by ERINC

Mar 3rd 2012

5 out of 5 marks

Great Bank, Great People. All You Complainers Are Stupid

You people are ridiculous. You claim that they steal your money and screw you but if you followed the rules in the disclosures you received, your accounts would be just fine. And no they don't mess around with the system so you get overdraft fees... The system doesn't allow them to do that. That is all on you. And for those of you complaining about the fees and the recession, thats the frieken point!

We're in a recession so the fees are necessary for businesses to stay open! And no matter what bank you go to these days there are going to be fees. Plus, there are plenty of ways to avoid the fees, if you can't follow them then that's your own damn fault. You people are idiots.... No one is out to get you and your money, you just don't know how to follow the rules and procedures of the bank.

So you're the ignorant ones. Not the bank. I've worked for the company and i know that customers that get angry about fees and such are the ones that are the most ignorant and don't know jack about banking.

Is this review helpful? ▲ Yes 5 ▼ No 5

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