I had one account with compass it got raided by fraudulent activity so i closed it out and opened another account (stupid move opening another compass account) this time i decided to go with overdraft protection thinking i would be protected from the over draft fees well they only got worse.
This is how compass works, they feed off of hard working people that do not have time to keep 100% of they're funds accounted for and then they leave stupid little purchases in pending and when they see your waiting on payday they run all those little $4. 00 and $2. 00 transactions through and charge you $38. 00 each for them, see they are crooks, thieves, cheapskates, and i really can't think of anything else to call them at the moment. Needless to say i'm not protected just being robbed blind.
And i will show anyone my bank statement if they would like to see just how good of a bank compass is to me in just one month and i promise you will be begging to see more before you open an account there. I have been saving screen shot pics and downloads of posted and pending transactions and comparing to when my paycheck goes in so that i will have a good case with the better business bureau.
My name is Tim R. I am a self-contractor/home builder. I go their a lot to cash my checks every week because I am in that area. They have a teller named Aubin who is drop dead gorgeous and super friendly. The other tellers are very friendly as well. I am convinced that this is the bank for me because of their Super friendy treatment I have received plus their FREE CHECKING that they offer. They also have GREAT locations and are easy to find!!! Thanks Team Compass!!! I'M IN!!!
If you have a big enough balance to not worry about fees, if you are old enough to get a free checking account, if you like to go to the restroom, if you want a bank deposit box, if you need a good location, good parking, go shop groceries and buy gas nearby, have multiple accounts, this bank is as good as any in beaumont and better than a lot of them. Don't know about other type customers. I don't recommend for iras.