Overall Rating

MyBankTracker rated BBVA Compass Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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698
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BBVA Compass Bank Customer Review

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TiffanyB1969's Profile Image

1 out of 5 marks

Reviewed by TiffanyB1969

Jan 14th 2013

Worst Bank Experience Ever!

I don't even know where to start. Perhaps the 3 overdraft charges that they hit me with. I haven't received anything in the mail. I can't login to their website. They decided they didn't have my info and suspended my account which left me stranded an hour from home this weekend. I verified my account with my electric bill. I want my money back!

Is this review helpful? ▲ Yes 2 ▼ No 0

Other BBVA Compass Bank Reviews

jjg2011's Profile Image

Reviewed by jjg2011

Mar 11th 2015

5 out of 5 marks

Excellant Service

I went to this Bryant Irving branch to open an additional checking account several years ago and since have moved my mortgage and carry a BBVA Compass credit card.The reason for doing business there is all about the relationship with its employees the branch manager and tellers always a great experience I will recommend this bank especially the employees

Thank you

JoeG

Is this review helpful? ▲ Yes 1 ▼ No 0

magoo's Profile Image

Reviewed by magoo

Feb 2nd 2015

1 out of 5 marks

Fraudulent Charges

I have had a credit account for over a year and in all the time I have had this account they have added a fraudulent charge to my account every month. If I call them after sitting on hold sometimes for more than thirty minutes they will reverse the fraudulent charge as if they're doing me a favor. Bbva Compass bank is the worst of the worst! Had I known what I know now I wouldn't have done business with them on a bet! If you do business with them after reading this post you deserve what you get.

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