I don't even know where to start. Perhaps the 3 overdraft charges that they hit me with. I haven't received anything in the mail. I can't login to their website. They decided they didn't have my info and suspended my account which left me stranded an hour from home this weekend. I verified my account with my electric bill. I want my money back!
If you have a big enough balance to not worry about fees, if you are old enough to get a free checking account, if you like to go to the restroom, if you want a bank deposit box, if you need a good location, good parking, go shop groceries and buy gas nearby, have multiple accounts, this bank is as good as any in beaumont and better than a lot of them. Don't know about other type customers. I don't recommend for iras.
On the BBVA website, in two places, it states that the annual apr earned on their nba savings account is. 995%, with a yield of 1%. False. The actual yield stated on the most recent statement, one week after i opened the account, is. 05%. I opened this account with $85,000. The website still displays the incorrect rate. I'm glad that there is no minimum balance required because i will immediately reduce my account balance to $1 and not even use this account. I will close it in 6 months. If you want a decent yield on an online savings account, then use ge retail online bank, ally bank, or synchrony bank.