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B+
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BBVA Compass Bank Customer Review

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fowler42's Profile Image

1 out of 5 marks

Reviewed by fowler42

Mar 1st 2012

thieves, the harder you work the more they take from you

I had one account with compass it got raided by fraudulent activity so I closed it out and opened another account (stupid move opening another compass account) this time I decided to go with overdraft protection thinking I would be protected from the over draft fees well they only got worse. this is how compass works, they feed off of hard working people that do not have time to keep 100% of they're funds accounted for and then they leave stupid little purchases in pending and when they see your waiting on payday they run all those little $4.00 and $2.00 transactions through and charge you $38.00 each for them, see they are crooks, thieves, cheapskates, and I really can't think of anything else to call them at the moment.needless to say i'm not protected just being robbed blind.and I will show anyone my bank statement if they would like to see just how good of a bank compass is to me in just one month and I promise you will be begging to see more before you open an account there.I have been saving screen shot pics and downloads of posted and pending transactions and comparing to when my paycheck goes in so that I will have a good case with the better business bureau.

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Other BBVA Compass Bank Reviews

firstsgt50's Profile Image

Reviewed by firstsgt50

Jul 25th 2014

5 out of 5 marks

Excellent Service, Friendly

To many bad reviews, to many folks not pleased. Most of these bad reviews most likely are from folks who complain about everything and anything. 20 years a coustomer, I have never had any problems with Compass Bank. Excellent Service, Friendly.

Fred Ybanez

firstsgt50@aol.com

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jungle27's Profile Image

Reviewed by jungle27

Jul 25th 2014

1 out of 5 marks

Worst bank ever!

So we signed up with this new bank Compass a few weeks ago and told them to decline the card if there wasn't funds, because we only put a couple hundo in this account for now. Apparently they opened up a line of credit if you go over...and its called an "Auto loan" and it charges fees on top of this "Loan" i had no idea bout this and thought i had a balance in the account but it was just this" loan"ughh and its so hard to take it off WORST BANK EVER! i did not sign up for a credit card plus they put it on my credit report w/o me knowing. They really do prey on people who live pay check to pay check. IV had nothing but issues since day one, I'm also trying to cancel this $5 a month membership fee, and they cant seem to find it on my account, so when they charge it their gonna take another "auto loan" out for it...RIDICULOUS oh yah plus another $12 fee to use the auto loan

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