I had one account with compass it got raided by fraudulent activity so I closed it out and opened another account (stupid move opening another compass account) this time I decided to go with overdraft protection thinking I would be protected from the over draft fees well they only got worse. this is how compass works, they feed off of hard working people that do not have time to keep 100% of they're funds accounted for and then they leave stupid little purchases in pending and when they see your waiting on payday they run all those little $4.00 and $2.00 transactions through and charge you $38.00 each for them, see they are crooks, thieves, cheapskates, and I really can't think of anything else to call them at the moment.needless to say i'm not protected just being robbed blind.and I will show anyone my bank statement if they would like to see just how good of a bank compass is to me in just one month and I promise you will be begging to see more before you open an account there.I have been saving screen shot pics and downloads of posted and pending transactions and comparing to when my paycheck goes in so that I will have a good case with the better business bureau.
My daugther got scammed by a so Company names Underwild..They contacted by Email & Yahoo messenger...She lost her job the end of March...This company claimed to be some kind of Soft ware/Design Co...They ordered her some software but sent her a hefty check amount..She deposited the funds in her checking acct...The company instructed her to under $2100.00 of it what they sent and deposit into another Bank acct they had set up in the area she lives in...she was allowed to do this 2 days after the deposit at COmpass..She was allowed to withdraw cash...On the next day she pulled up her acct and there was no more funds at all in her acct...What personal money she had Compass also froze...What the hell are they doing letting her withdraw funds after only 2 days....Now they holding her Liable for the check being fraudulent and are expecting her to pay it all back...BS..She doesn' t have it and she didn't write the check...Compass told her there was nothing they can do for her and told her to contact the police....She has filed a police report...She is ruined with this bank...My ?? is why don't they go after the people who sent the check and deal with the Bank she was told to go deposit the other funds in...This is Ludicrous! The bank needs to work with the local authorities and the FTC on it...I am disgusted with Compass and telling her she is liable for this
I bank at Compass but use Quicken to manage my total financial condition. It is Monday morning and I have not been able to download from Compass since Thursday evening. There was no weekend source that could help. I can't believe that a known customer service issue has existed through a full weekend. When I spoke with someone Monday morning, she said that it was a "known issue and someone was working on it."