Overall Rating

MyBankTracker rated BBVA Compass Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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Latest Customer Reviews

nsah22's Profile Image

Muscle Shoals branch reviewed by nsah22

Jan 19th 2015

Very bad service

I live hour an half from the branch so I have to call to get information about getting loan, I spent a week to get someone to talk to of course I left many messages to call me back but no calls.. after I gave the info they need they said will contact in few hours and its been 3 days, tried to call today but no answer, I will close my account as soon as I get a chance to go there!!!

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ukducky1's Profile Image

Fresno branch reviewed by ukducky1

Jan 12th 2015

The two stars rating is absolute rubbish

I have been banking with BBVA ever since it was Guarantee, and the staff are always polite and very helpful. My personal banker (Derek) has been an absolute rock for me in my frequent financial quandaries, and has always gone out of his way to help me often going above and beyond. I travel all over the world, and there is never a fee to use an ATM at bank anywhere in fact I do not pay fees for anything. Every account I have is at this bank, and I would not dream of going anywhere else. Been there, and done that.

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ROBYKEITH's Profile Image

Arapaho In-Store branch reviewed by ROBYKEITH

Dec 12th 2014


My name is Tim R. I am a self-contractor/home builder. I go their a lot to cash my checks every week because I am in that area. They have a teller named Aubin who is drop dead gorgeous and super friendly. The other tellers are very friendly as well. I am convinced that this is the bank for me because of their Super friendy treatment I have received plus their FREE CHECKING that they offer. They also have GREAT locations and are easy to find!!! Thanks Team Compass!!! I'M IN!!!

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