We have been harris bank customers for well over 15 years, we have checking accounts, 401k accounts, and savings accounts. 10 years ago we needed money for kids college funding, we took out ahome equity loan interset only paid for ten years. We had pretty good credit scores, our scores got better so we thought of using them for our cars, they wanted way higher interest rates than Ford Motor Credit, so we did not use them.
In 2009 I got let go from my job, the bad economy and our ability to pay some of our bills on time led our credit scores to get lower. We did not walk away from our house we struggled to make payments but we made them.
Now that our home equity is up and we need to refinance, our credit scores are lower Harris wants to make much larger payments than we can afford.
The fact of the matter they tell us that now that our house value is equal to amount left on the first mortgage the second loan through them is not secure, so they want their money.
I have half a mind to say fine, and walk away from the house and they would not get a red cent for all the aggrevation they have put me through, but I will only do that as a last resort.
I can never get a supervisor or anybody that has any authority on the phone, or even by going to one of the branches.
Well I am taking every red cent of money I have out Harris Bank, I know it doesn't mean much to them but it is the only weapon we have when you don't like the service or results.
Had a problem with account, was disrespected and talk down to by staff member. Made a complaint with manager. Bank is not helpful in resolution of your financial needs.
In June 2005 we used our life saving and bought a small business in Phoenix Arizona. Business was doing well until we were approached by a banker from M & I Bank who convinced us to sign up with their new loan program called the "Swap Loan". We trusted this banker Mr. David Ridgeway and signed up for this loan which would keep our mortgage payment constant.
Soon we found out that the loan I signed did not work the way it was supposed to work. M & I Bank withdrew thousands of dollars more then our agreed loan payments.
When we confronted M & I Bank with the help of an attorney, M & I Bank admitted that their loan department had made an error.
Instead of refunding all the excess funds taken out of our account, they conspired with a real estate developer and sold our loan at deep discount to this real estate developer. BMO Harris Bank committed a major Breach of Contract.
This developer (Tradecor Desert Sky II, out of Phoenix AZ) was successful in foreclosing on our property.
We lost our livelihood and our life savings.
I have tried to contact all the Federal and State agencies for help but was unsuccessful to get their attention. They have been passing my complain from one department to another.
In the meantime M & I Bank was bought over by a larger bank BMO Harris Bank.
I have all the documents and proofs of conspiracy, fraud and perjury committed by BMO and Tradecor.
I was threatened and assaulted at my business shortly after our note was sold to Tradecor.
This is a long story but I have kept it short to try not to take up too much of your time.
Please do not hesitate to contact me should you decide to help me. Being a senior citizen, I had to move to San Diego with our children (penniless). I am now fighting my own battle in Arizona Appeals Court against two large corporations as I have no money to hire an attorney.