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BMO Harris Bank Customer Review

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carpetbeetle's Profile Image

1 out of 5 marks

Reviewed by carpetbeetle

Jan 27th 2013


I have shared and shared. It's useless. Start with the fact that your phones rarely answer in a timely fashion. Add in, either poorly trained or stupid representatives in your Chicago center, and, toss in about the worst computer online program I have ever run. Details, fooey. Your site is absolutely without excuse. I'm considered some sort of guru by people I work with in running programs, fixing computers, etc. Then I come to your mess. Inexcusable. Your customer service is customer non-service anywhere but with the Madison center.

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CJPILOT's Profile Image

Reviewed by CJPILOT

Jul 31st 2014

1 out of 5 marks

If you want headaches this is the bank for you.

I was charged a $100.00 fee for no discernable reason. After many phone calls (and promised return calls that never occurred), I finally got them to agree that I do not owe this amount and that it would be credited.

Over the past several months, no credit occurred--even though I contacted them several times and they again told me it would be credited.

The maturity date of the loan was reached yesterday and behold, the only balance on the account is the aforementioned debit.

I am on the phone with them again (on hold waiting for the fifth transfer to someone that can help me) and am getting the run-around.

As stated in the subject above--IF YOU WANT HEADACHES THIS IS THE BANK FOR YOU!!!

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jameyhickey's Profile Image

Reviewed by jameyhickey

Jul 31st 2014

4 out of 5 marks


I have been with them for years. Never had a problem, the staff is great and knows my family by name. This is the inly bank ive ever had that I truely felt comfortable with.

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