MyBankTracker rated BMO Harris Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I have shared and shared. It's useless. Start with the fact that your phones rarely answer in a timely fashion. Add in, either poorly trained or stupid representatives in your Chicago center, and, toss in about the worst computer online program I have ever run. Details, fooey. Your site is absolutely without excuse. I'm considered some sort of guru by people I work with in running programs, fixing computers, etc. Then I come to your mess. Inexcusable. Your customer service is customer non-service anywhere but with the Madison center.
I switched banks because they had a promotion of 150-200 if you had direct deposit with bmo for at least 3 months. It has been 5 months and am still fighting to get my promotional check into my account. I have talked to a violeta in the berwyn location like 5 times and they keep giving me the run around about this money. They keep saying that it will be into my account and is never true. Also large checks clearing takes forever and ever. I do not recommend anyone to this bank. I will go back to pnc for sure.
This bank is not for the little people. My husband used to be able to get cash from his payroll deposit as his paycheck was drawn on Harris bank. Now he must wait until the next day, even though the check is drawn on their bank.
We have enjoyed being able to use our debit card at many different local gas stations without cost. BMO has started charging for those withdrawals. In fact, the afore mentioned gas stations now are using another bank for their ATMs.
If a process happens and it could go either way, the bank always wins whether they are correct or not. If an account is low on funds, this bank will take the largest credit first so they can charge for any overage.