I have shared and shared. It's useless. Start with the fact that your phones rarely answer in a timely fashion. Add in, either poorly trained or stupid representatives in your Chicago center, and, toss in about the worst computer online program I have ever run. Details, fooey. Your site is absolutely without excuse. I'm considered some sort of guru by people I work with in running programs, fixing computers, etc. Then I come to your mess. Inexcusable. Your customer service is customer non-service anywhere but with the Madison center.
For months I have been complaining to numerous people at the bank about bill pay limitations. Everybody is polite, agrees but nobody fixes it. I want to use online bill pay to pay a person who also has a BMO Harris account. Guess what .... the bank can only print and mail a check. I've even had the check sent to a Harris branch office for deposit and again they mail it to themselves! What century is this.
Furthermore, regardless if the check is mailed to the branch or to another address it NEVER has arrived on the due date (the date that I was given to me by bill pay). The funds should be shifted between accounts within 24 hours, not 6 days.
how do I begin, I was deny a modification on my equity line of credit. It has been close to 2 years in the working. They finally deny me on Jan 2014. I was first deny in 2012.I went thru the affordable act hud housing counselors. BMO bank deny me because my interest was loan at that time. So I tried again in 2013 .I sent again all my paper work. Given another person to do my modification because the first person said to me that I would never get a modification. I reported her to the chairman of the board in Toronto Canada. He assign a new person to help me. Well guest after all this,after having people investigate my pass. They came up with that my credit report looks good. Now they have reported me to Transunion as being a charge-off with the intent of ruining my credit. I apply because I lost a 50,000 job, now only making 22,000. Please I need help! or I will loose my home of 13 yrs.