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MyBankTracker rated BMO Harris Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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BMO Harris Bank Customer Review

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carpetbeetle's Profile Image

1 out of 5 marks

Reviewed by carpetbeetle

Jan 27th 2013

Horrible

I have shared and shared. It's useless. Start with the fact that your phones rarely answer in a timely fashion. Add in, either poorly trained or stupid representatives in your Chicago center, and, toss in about the worst computer online program I have ever run. Details, fooey. Your site is absolutely without excuse. I'm considered some sort of guru by people I work with in running programs, fixing computers, etc. Then I come to your mess. Inexcusable. Your customer service is customer non-service anywhere but with the Madison center.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other BMO Harris Bank Reviews

Jeanith's Profile Image

Reviewed by Jeanith

Nov 22nd 2012

5 out of 5 marks

Stay Away-Horrible Bank with rude customer service

I became a customer through acquisition. Immediately BMO Harris held my deposit for twleve (yes, 12) days! The check I deposited came from another family member. I was able to product the cleared and cancelled check to BMO Harris, but they still would not release the funds. In adidition to holding that deposit, they gave me a "0" available funds balance...even though I had a little over $400.00 in account before the transition. I am checking with the Attorney General about the legality of this move. They charged me a 35.00 fee, as during the "hold" time I did have one check presented for payment and it did not clear due to the fact they were holding my deposit. I was given the name and number of someone in Chicago who personally puts "holds" on deposits. Needless to say, I was not able to reach this person.

Save yourself the headache of dealing with these people. Go to a bank that wants your business.

Is this review helpful? ▲ Yes 6 ▼ No 0

bitemyorifice's Profile Image

Reviewed by bitemyorifice

Jan 23rd 2014

2 out of 5 marks

BMO must stand for Blow Me Off

My circumstances are similar to review posted by boogieboyzgirl

Have my mortgage with Harris for 15 years and a HELOC for 10. Balloon payment was due in November, began the process of combining both loans in October, but was denied for various reasons. Never a late payment, 780 credit score and 50%+ equity in home. Now I can't get financing because the 11 weeks they jerked me around made the HELOC delinquent. Can't wait to pull all my accounts from them....not that they would notice.

Is this review helpful? ▲ Yes 7 ▼ No 0

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