I have shared and shared. It's useless. Start with the fact that your phones rarely answer in a timely fashion. Add in, either poorly trained or stupid representatives in your Chicago center, and, toss in about the worst computer online program I have ever run. Details, fooey. Your site is absolutely without excuse. I'm considered some sort of guru by people I work with in running programs, fixing computers, etc. Then I come to your mess. Inexcusable. Your customer service is customer non-service anywhere but with the Madison center.
Had a problem with account, was disrespected and talk down to by staff member. Made a complaint with manager. Bank is not helpful in resolution of your financial needs.
In June 2005 we used our life saving and bought a small business in Phoenix Arizona. Business was doing well until we were approached by a banker from M & I Bank who convinced us to sign up with their new loan program called the "Swap Loan". We trusted this banker Mr. David Ridgeway and signed up for this loan which would keep our mortgage payment constant.
Soon we found out that the loan I signed did not work the way it was supposed to work. M & I Bank withdrew thousands of dollars more then our agreed loan payments.
When we confronted M & I Bank with the help of an attorney, M & I Bank admitted that their loan department had made an error.
Instead of refunding all the excess funds taken out of our account, they conspired with a real estate developer and sold our loan at deep discount to this real estate developer. BMO Harris Bank committed a major Breach of Contract.
This developer (Tradecor Desert Sky II, out of Phoenix AZ) was successful in foreclosing on our property.
We lost our livelihood and our life savings.
I have tried to contact all the Federal and State agencies for help but was unsuccessful to get their attention. They have been passing my complain from one department to another.
In the meantime M & I Bank was bought over by a larger bank BMO Harris Bank.
I have all the documents and proofs of conspiracy, fraud and perjury committed by BMO and Tradecor.
I was threatened and assaulted at my business shortly after our note was sold to Tradecor.
This is a long story but I have kept it short to try not to take up too much of your time.
Please do not hesitate to contact me should you decide to help me. Being a senior citizen, I had to move to San Diego with our children (penniless). I am now fighting my own battle in Arizona Appeals Court against two large corporations as I have no money to hire an attorney.