Yes in the last month or so i had to move home from chicago because i lost everything in the real estate market. When i went to the bank with my mother who has been with the same bank since 1969 (though all changes of ownership) we were greeted by a blond haired lady named laura. She is in her 30's or 40's and i wanted to cash a check for $2500 dollars that clearly said cash for keys on it. If you are banking and don't know what this is you clearly are a moron. She then announces to the bank "what is cash for keys. " i said i lost my house in foreclosure. She then looks at my mother and says, "i don't remember seeing you in here before. " now keep in mind bmo has several locations and i am sure laura hasn't met everyone who banks with bmo. My mom had well more than $2500 in her account to boot. She then says if we do this you will have to wait 11 days. She claimed she couldn't verify the check which was done 15 minutes later by a manager who also asked the same questions laura did. She then makes some other insulting questions. By the time i was done with this witch my mother and i felt like criminals. She is horrific at dealing with people and i hope to god somewhere in the future laura loses everything she owns and ends up in the same boat i was and someone her treats her the way she treated us. End of the story i got my cash but now i am just making everyone aware of my experience with laura at bmo so they don't bank there. Something tells me you will remember me next time you see me laura. I hope you get fired.
My circumstances are similar to review posted by boogieboyzgirl
Have my mortgage with Harris for 15 years and a HELOC for 10. Balloon payment was due in November, began the process of combining both loans in October, but was denied for various reasons. Never a late payment, 780 credit score and 50%+ equity in home. Now I can't get financing because the 11 weeks they jerked me around made the HELOC delinquent. Can't wait to pull all my accounts from them....not that they would notice.
I currently have an auto loan with BMO Harris Bank, and this will be the last! First off, they charge you ten dollars for online bill pay if you don't have an account with them already. Really? I'm already paying you with interest, that is just a way to charge us. Then, they sent back an electronic payment I made with my bank, causing me to assess a late fee! When I called customer service about the issue, they gave me nothing but attitude! Just plain rude, and acted like they were not at fault. Never again will I ever bank with this company. I can't wait for my five years to be up so I will never have to deal with their rudeness again.