Yes in the last month or so i had to move home from chicago because i lost everything in the real estate market. When i went to the bank with my mother who has been with the same bank since 1969 (though all changes of ownership) we were greeted by a blond haired lady named laura. She is in her 30's or 40's and i wanted to cash a check for $2500 dollars that clearly said cash for keys on it. If you are banking and don't know what this is you clearly are a moron. She then announces to the bank "what is cash for keys. " i said i lost my house in foreclosure. She then looks at my mother and says, "i don't remember seeing you in here before. " now keep in mind bmo has several locations and i am sure laura hasn't met everyone who banks with bmo. My mom had well more than $2500 in her account to boot. She then says if we do this you will have to wait 11 days. She claimed she couldn't verify the check which was done 15 minutes later by a manager who also asked the same questions laura did. She then makes some other insulting questions. By the time i was done with this witch my mother and i felt like criminals. She is horrific at dealing with people and i hope to god somewhere in the future laura loses everything she owns and ends up in the same boat i was and someone her treats her the way she treated us. End of the story i got my cash but now i am just making everyone aware of my experience with laura at bmo so they don't bank there. Something tells me you will remember me next time you see me laura. I hope you get fired.
They are totally helpless and have antiquated back office and debit cards systems. I have a business and when I want a cahier's check the cashier has not figure out yet a way to itemize the fee separate from the check proper so the accountant can catch it. Once I gave her $5.00 cash to cover the fee and I could not get a receipt for it.They don't have a system to log into your account with a debit card entering your pin number, like every bank has now, so they ask for an ID and lecture you like the State police while you are there holding your check book and your debit card. Christopher Milburn never return your phone messages nor your emails. Stay out of there.
My wife and I were shopping for house mortgages and we decided to go with BMO Harris Bank; however, after we got approved for a loan and realized the poor conditions that we were given we decided to withdraw our application and go with other competitors that offered us much better loans. A few months later my wife and I received two separate letters from BMO Harris Bank stating that during a recent audit, it was discovered that our loan application was withdrawn in error and that instead the status of our old application was changed to "declined". We have voluntarily withdrawn our application from BMO Harris Bank and the decision of BMO Harris Bank to change our file from withdrawn to declined is absolutely incorrect and most likely illegal. This is exactly an example how banks can easily alter any information that will allowed them to get better rating. I wish there would be more government monitoring of such actions.
Also, once we decided to go with a different bank our loan agent at BMO quickly turned from friendly into rude and repelling person, which is a perfect example of just how fake they are.