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BMO Harris Bank Customer Review

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Speckert's Profile Image

1 out of 5 marks

Reviewed by Speckert

Jan 12th 2013

Laura Made My Mother And I Feel Like Criminals.

Yes in the last month or so i had to move home from chicago because i lost everything in the real estate market. When i went to the bank with my mother who has been with the same bank since 1969 (though all changes of ownership) we were greeted by a blond haired lady named laura. She is in her 30's or 40's and i wanted to cash a check for $2500 dollars that clearly said cash for keys on it. If you are banking and don't know what this is you clearly are a moron. She then announces to the bank "what is cash for keys. " i said i lost my house in foreclosure.

She then looks at my mother and says, "i don't remember seeing you in here before. " now keep in mind bmo has several locations and i am sure laura hasn't met everyone who banks with bmo. My mom had well more than $2500 in her account to boot. She then says if we do this you will have to wait 11 days. She claimed she couldn't verify the check which was done 15 minutes later by a manager who also asked the same questions laura did. She then makes some other insulting questions. By the time i was done with this witch my mother and i felt like criminals.

She is horrific at dealing with people and i hope to god somewhere in the future laura loses everything she owns and ends up in the same boat i was and someone her treats her the way she treated us. End of the story i got my cash but now i am just making everyone aware of my experience with laura at bmo so they don't bank there. Something tells me you will remember me next time you see me laura. I hope you get fired.

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Other BMO Harris Bank Reviews

Natcric22's Profile Image

Reviewed by Natcric22

May 28th 2015

1 out of 5 marks

Worst bank ever!!!!

I had an auto loan with them for 2 years before I sold my car. I never was late on 1 payment with them! After the car was sold I called to get a zero balance letter be sent to me. So I could show I do not owe on the car anymore. I called well in advance and was told 3 different things by there "personal bankers" long story short never recieved it when they said and kept having to put my house loan off!!! Terrible customer service and you will get the run around when you call to talk to a personal banker they are not trained very well at all!!!

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Rena's Profile Image

Reviewed by Rena

May 26th 2015

1 out of 5 marks

Lier, Deceiving, and Horrible Mortgage Loan Bank

Never ever go to BMO Harris Bank for a Mortgage Loan or you'll be sorry. Their Mortgage Loan Officer/Banker will lie and deceive you by having you sign their application at a higher interest rate than what he/she talked to you about and have you deposit an application fee of $495. They will order an appraisal without talking/notifying you about it. When you ask, their manager/branch manager will deny any wrong doing and they will lie that their Mortgage Loan Banker had discussed it with you already and that was why they ordered the appraisal done. You will never get your money back from them even if you complaint to a government consumer protection agency or/and the Comptroller of Currency Adm. of National Banks. They will not do anything about it either. No one will help you and be on your side unless you can afford to hire your own lawyers to sue BMO Harris Bank. This is what had happened to me.

BMO Harris Bank is the most horrible bank that I have ever known in my life. If they think that they are an international bank and they can treat their customers whatever way they want then they are mistaken. Banks like BMO Harris Bank will not last long if they have no happy customers.

I've move on to a bank that has a better mortgage interest rate, trust worthy, honest, and better customer services. I'm willing to lose $495 to BMO Harris Bank instead of staying/banking with a bank that lies. I'm not dumb enough to take their excessive high interest rate mortgage for 30 years and lose more money in interest to them.

Not everyone is as stupid as you think they are... maybe the stupid one is you greedy BMO Harris Bank!!!

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