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Yes in the last month or so i had to move home from chicago because i lost everything in the real estate market. When i went to the bank with my mother who has been with the same bank since 1969 (though all changes of ownership) we were greeted by a blond haired lady named laura. She is in her 30's or 40's and i wanted to cash a check for $2500 dollars that clearly said cash for keys on it. If you are banking and don't know what this is you clearly are a moron. She then announces to the bank "what is cash for keys. " i said i lost my house in foreclosure.
She then looks at my mother and says, "i don't remember seeing you in here before. " now keep in mind bmo has several locations and i am sure laura hasn't met everyone who banks with bmo. My mom had well more than $2500 in her account to boot. She then says if we do this you will have to wait 11 days. She claimed she couldn't verify the check which was done 15 minutes later by a manager who also asked the same questions laura did. She then makes some other insulting questions. By the time i was done with this witch my mother and i felt like criminals.
She is horrific at dealing with people and i hope to god somewhere in the future laura loses everything she owns and ends up in the same boat i was and someone her treats her the way she treated us. End of the story i got my cash but now i am just making everyone aware of my experience with laura at bmo so they don't bank there. Something tells me you will remember me next time you see me laura. I hope you get fired.
I have been with bmo harris bank since 2013 and the people are great i will never change banks i give them a thumbs up
Just purchased a new vehicle, excellent credit history. Got a loan with this Bank, what a mistake. Bank not located in Michigan where we live. Well, to call in to pay on time, they charge a 10.00 convenience fee. Rep says to pay it online. To pay loan on line, they charge a 10.00 convenience fee! If I had known just to pay my loan on time or early, I had to pay monthly convenience fees, to pay on line, I would never had accepted this bank to finance my car loan. I am amazed, and to be told by the call rep, yep we can charge convenience fees. Seriously? Is this bank that hard up they get away with charging convenience fees to pay online, on time payments? And they don't even have anything to show your payment history....nothing... With a bank this large I am amazed at the crap shoot way it charges convenience fees to make a payment. Well, now it's mail in payments. Not paying 10.00 to make my on time payments. BMO Harris SHAME ON YOU! No good rating from me.