MyBankTracker rated BMO Harris Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
From day one their website did not work correctly. I can almost forgive that because i do understand it happens. But to this day the website is extremely cumbersome, not user friendly and will not download items to quicken at all. I have never had this problem with any other bank. Their bank rates are non existent and charge you for everything. I feel sorry for the teller whom i have interacted with for over 19 years who are very apologetic and also complain about the poor website, bank charges and lack of information from above management. I need to move to a bank that has what i consider common service that is, good website, better rates and doesn't nickle and dime me to death. I will certainly miss all the people who have helped me over the years at my local bank but this is too much.
I became a customer through acquisition. Immediately BMO Harris held my deposit for twleve (yes, 12) days! The check I deposited came from another family member. I was able to product the cleared and cancelled check to BMO Harris, but they still would not release the funds. In adidition to holding that deposit, they gave me a "0" available funds balance...even though I had a little over $400.00 in account before the transition. I am checking with the Attorney General about the legality of this move. They charged me a 35.00 fee, as during the "hold" time I did have one check presented for payment and it did not clear due to the fact they were holding my deposit. I was given the name and number of someone in Chicago who personally puts "holds" on deposits. Needless to say, I was not able to reach this person.
Save yourself the headache of dealing with these people. Go to a bank that wants your business.
My circumstances are similar to review posted by boogieboyzgirl
Have my mortgage with Harris for 15 years and a HELOC for 10. Balloon payment was due in November, began the process of combining both loans in October, but was denied for various reasons. Never a late payment, 780 credit score and 50%+ equity in home. Now I can't get financing because the 11 weeks they jerked me around made the HELOC delinquent. Can't wait to pull all my accounts from them....not that they would notice.