I had an auto loan through BMO when I bought my new car from the dealarship. The frist month I wanted to pay extra on the principal so I paid $100 more than the payment. When I looked later they didn't apply the extra to the principal but to the next payment (so they get more interest). I called and complained and they fixed it and said I would have to send in 2 checks, 1 for the regular payment and another for the extra with a letter asking for the additional to be applied directly to the principal.
I did this and sure enough, they applied it to the next payment again. This went on for 4 months before I said enough is enough and refinanced through my local bank. Now BMO wont send my local bank the letter of termination for the loan I had through them and it has been almost 2 months. We are still waiting for the letter so I can get a refund on the GAP insurance I bought through the dealarship and so my local bank can finish paperwork and send the title to the Secratary of State Office.
Long story Short: This bank is absolutely horrible at doing the basic requirements and fulfilling their obligations. I would not go through this bank unless you have no other options.
Own businesses & personal banking, since it was frankfort bank had home loans, equity line, auto loans ,checking and savings acct. Tried to redo equity line (business doubling) with over 800 credit score never late on any payments with any suppliers or personal , supplied them with all business financials and was refused first time in 45 years. Will take all accounts away but as other people have said i don't think they will care at all
It's hard to pick which one is worst between harrisbank now bmo or the lasalle/bank of america. I'm not sure what banks expecting as if we have to beg them to be our bank by paying fee on top of them having horrible company service, incompetent tellers and rude bankers. Would not recommend these banks to my worst enemy.