MyBankTracker rated BMO Harris Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I had an auto loan through BMO when I bought my new car from the dealarship. The frist month I wanted to pay extra on the principal so I paid $100 more than the payment. When I looked later they didn't apply the extra to the principal but to the next payment (so they get more interest). I called and complained and they fixed it and said I would have to send in 2 checks, 1 for the regular payment and another for the extra with a letter asking for the additional to be applied directly to the principal.
I did this and sure enough, they applied it to the next payment again. This went on for 4 months before I said enough is enough and refinanced through my local bank. Now BMO wont send my local bank the letter of termination for the loan I had through them and it has been almost 2 months. We are still waiting for the letter so I can get a refund on the GAP insurance I bought through the dealarship and so my local bank can finish paperwork and send the title to the Secratary of State Office.
Long story Short: This bank is absolutely horrible at doing the basic requirements and fulfilling their obligations. I would not go through this bank unless you have no other options.
I have been with bmo harris bank since 2013 and the people are great i will never change banks i give them a thumbs up
Just purchased a new vehicle, excellent credit history. Got a loan with this Bank, what a mistake. Bank not located in Michigan where we live. Well, to call in to pay on time, they charge a 10.00 convenience fee. Rep says to pay it online. To pay loan on line, they charge a 10.00 convenience fee! If I had known just to pay my loan on time or early, I had to pay monthly convenience fees, to pay on line, I would never had accepted this bank to finance my car loan. I am amazed, and to be told by the call rep, yep we can charge convenience fees. Seriously? Is this bank that hard up they get away with charging convenience fees to pay online, on time payments? And they don't even have anything to show your payment history....nothing... With a bank this large I am amazed at the crap shoot way it charges convenience fees to make a payment. Well, now it's mail in payments. Not paying 10.00 to make my on time payments. BMO Harris SHAME ON YOU! No good rating from me.