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Bancorpsouth Bank Customer Review

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pbirdhorn's Profile Image

1 out of 5 marks

Reviewed by pbirdhorn

Nov 8th 2012

Awful

It takes too long to get online banking set up. The fees are far too expensive. I don't need down-home attention. I need convenience and Bancorpsouth is not providing it.

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Other Bancorpsouth Bank Reviews

aaronandrews's Profile Image

Reviewed by aaronandrews

Jul 31st 2014

5 out of 5 marks

Great Bank!

This was my first bank. I have been with them for over 8 years. I have always had great customer service and they know me by name. If I ever have any issues with my accounts they will go out of their way to help. They even send personal letters to their customers wishing birthday wishes and more. They let you know if anything weird is going on with your account(s). Their bank fees are great. I give them a 5 of 5 for customer satisfaction.

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myplatinumbodygmai's Profile Image

Reviewed by myplatinumbodygmai

Jul 21st 2014

1 out of 5 marks

I Want My Money!!!!!!

I used this atm machine at this location on saturday, july 19, 2014. The dollar amount in which i requested did not dispense. I immediately contacted their (800#) and asked to speak with a manager on duty. Once speaking with the manager i was told to contact the branch on monday morning and make the manager aware of what took place. She also indicated that weekend transactions are reconciled; therefore the branch will also recognize that there is an overage and the amounts should match perfectly. Contacted the bank this morning as advise, spoke to liz frisch explained the situation and she hung up on me. Called back and was told to contact my local branch to file the dispute being that i am not a bancorpsouth customer. Contacted my bank and was advised that it could take up to 45 days to retrieve lost funds. Perplexed. Do not bank there!!!!!!!

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