Overall Rating

MyBankTracker rated Bancorpsouth Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Bancorpsouth Bank Customer Review

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Holsapple's Profile Image

1 out of 5 marks

Reviewed by Holsapple

Jan 4th 2013

Horrible!

I have lived in several states and have never experienced such horrible customer service! I called to get the routing number to have money wired to my account and received the wrong routing number 3 times!!! When i called back to complain, no one would take any responsibility! I was so disappointed with the quality of customer service, i closed my account! How can i get 3 different routing number from 3 people at the same bank? And none of them work!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Bancorpsouth Bank Reviews

grizzcubbie's Profile Image

Reviewed by grizzcubbie

Dec 11th 2013

2 out of 5 marks

Chat feature joke

I too have had the issues...I received a temp password and tried to no avail to get logged-in. The password is one time only shot and after trying several times I'm now locked out. I did not realize how dependent I am on technology until now. I think the architects of the Affordable Care Act worked on this site as well! Would change banks, but it would be a bigger hassle! If it's not broke, don't fix it!

Is this review helpful? ▲ Yes 3 ▼ No 0

lelafrijol's Profile Image

Reviewed by lelafrijol

Dec 14th 2013

1 out of 5 marks

Frustrating

I have been with Bancorpsouth for over 15 years. I stick with them only because my mother is linked to my account and refuses to change banks and I travel overseas quite a bit, so i use it as a safety net in case something were to leave me stranded. I am also with 2 separate banks. I just would like to stress that if you are ever intending to go overseas and pay for anything, please do not go with bancorpsouth. They are the most ignorant when it comes to this. They have no international transfer of funds option, block my card if I so much as breathe on it even after telling them to where and when I will be traveling (which leaves me stranded with no phone service), I tried to tell them my last withdrawal over the phone to get some information about my account while I was in Mexico and the response was "Ma'am, we are in America and I don't know what a peso is" (Are you not a bank?) and they continuously change the online system and each time it blocks my login so that I need to go into the branch before accessing. I hate this bank.

Is this review helpful? ▲ Yes 4 ▼ No 0

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