I just opened an account with Bank of Internet, I like to do all my banking online, ease of use, fast and 24/7 Cust Service - you can't beat it, they don't nickle and dime, they fully disclose, always understand how banking works before you sign up and you will be fine here. They have high ratings everywhere you look, those that have made negative comments I find generally did not understand what "they" not the bank was doing.
Bank of Internet has been such a positive experience for me. I have my checking account with them and it has been so easy! I pay ALL of my bills from this account (for free). I use their FinanceWorks to track my expenses and bills. The free features like money transfers, deposits, and ATM reimbursements make this account so easy and free to use. My last bank made lots of promises...Bank of Internet delivers!!
Definitely not a place if you are looking for real advise on financial matters. Representative do not have the knowledge beyond the basics. Experience, knowledge, and customer service does not seem to be high on the list when hiring candidates. It seems that personality is the only trait HR looks for when hiring individuals. However, pure personality does not take you far enough. Definitely do not recommend BOI.