I just opened an account with Bank of Internet, I like to do all my banking online, ease of use, fast and 24/7 Cust Service - you can't beat it, they don't nickle and dime, they fully disclose, always understand how banking works before you sign up and you will be fine here. They have high ratings everywhere you look, those that have made negative comments I find generally did not understand what "they" not the bank was doing.
Terrible experience signing up for an account. I tried twice and both times it told me there was a problem verifying my identity. So I called them on the phone to ask what part was missing and they said that "At the time I was not approved for that account". It's a checking account! They literally don't wan't to accept my money. I didn't apply for a mortgage or anything, just a simple checking account. They refused to give me a reason and told me to "Try again at a later time"
I have refinanced 3 times in the past 6 years, and my experience with bank of internet was exceptional! Derrick kept me posted along the way, and i am very pleased with the outcome. The product is very competitive, and the costs for the loan were low. I would recommend bank of internet to anyone!