I needed an online bank that I could use anywhere and at any time. Bank of Internet is an online bank...no branch required. I have been extremely pleased with the service and ease of use that Bank of Internet has provided. The mobile app is fantastic, especially the mobile deposit feature...just a few taps with my iphone and done, any day of the week. If you travel extensively then this is the bank for you.
I lost my debit card this weekend. No live Customer Service after six or weekends. Chat isn't available until 11:00 CST and only on week days.
I've called five times today and either get a busy signal or they hang up when i select speak to a representative. answer the phone.
I have used this bank for a few months now, and I was hesitant at first being an online only bank. It is a wonderful bank, and has great rates! I would recommend this bank to anyone who wants an extra banking account or if this is the first bank account ever opening.
All of their promises are real! Free postage paid envelopes for deposits, great percentages, and great customer service. The people are very nice, understanding, and friendly.
The bank card works just like any other Visa, any other bank card, and is a wonderful addition. Some banks do not give you a bank card, just checks. This one gives both, for free.