I needed an online bank that I could use anywhere and at any time. Bank of Internet is an online bank. no branch required. I have been extremely pleased with the service and ease of use that Bank of Internet has provided. The mobile app is fantastic, especially the mobile deposit feature. just a few taps with my iphone and done, any day of the week. If you travel extensively then this is the bank for you.
Terrible experience signing up for an account. I tried twice and both times it told me there was a problem verifying my identity. So I called them on the phone to ask what part was missing and they said that "At the time I was not approved for that account". It's a checking account! They literally don't wan't to accept my money. I didn't apply for a mortgage or anything, just a simple checking account. They refused to give me a reason and told me to "Try again at a later time"
I have refinanced 3 times in the past 6 years, and my experience with bank of internet was exceptional! Derrick kept me posted along the way, and i am very pleased with the outcome. The product is very competitive, and the costs for the loan were low. I would recommend bank of internet to anyone!