After years of thinking they close the business day on Fridays at 6:00PM like most all banks, I was just informed that the close business at 4:00 PM every day. BOA will do anything to get a late fee and if you call to get one knocked off, forget it. I would fire them but my mortgage is with them. Go to wells Fargo if you have one, much better service and Chase closes business at 6:00 PM every day.
While i was a student they gave me secondary account for free and later they have been charging 12 $ monthly fee and i had direct deposit setup for primary account. When i asked for refund they are saying they can't.
Who asked secondary account,they gave it for free and keep on charging since an year.
i just want to express the frustrating experience i had with bank of america, i opened my account on july and now (oct 18, 2014) still dont have my permanent card, a total of 4 times i requested the card to be re-issued since i never got it in my mail, and now, i decided to close my business with this bank since they keep saying they will re-issue again the card, that is bad service for me. Service at the branch is ok though, but this issue with the card was very frustrating and so i will stop doing business with bank of america. At the same time in july, opened another checkings account with first tech and i got my card immediately at the branch, that was super fast and very practical. Isidro hernandez