I had a fire in my home on 26 Nov 12. My insurance company issued me a check that was promptly endorsed then sent via overnight service to BanBoA offices located in California as I was instructed to do. Confirmation of the Check receipt by BoA was received on 07 Dec. I was told initially when I called to report the property lost in late Nov that the processing of the insurance check would be 3 business days after BoA received it. I expected base on that to have received a disbursement by 14 or 15 Dec since I called and requested over night service back to me.
I am currently displaced living in a hotel room with my three minor children and I am a military member has to depart for a training assignment in Virginia from 08 Jan 13 to 24 April 13. I explained my limited time to get my home repaired and to get my children settled due to my military obligations to the numerous representatives.
I was assured on four occasions when I spoke with a BoA representative that the check will be or was sent which was a lie. I took a week off from work for nothing. I sat on my property twice from 0800 oâ??clock to 3pm waiting outside on a bench in my yard (as I could not wait in the house because it is not inhabitable currently) for the alleged check to be delivered. It never showed. They finally sent it via regular mail which I received on 22 Dec so they still get interest until 24 Dec.
This practice is illegal. They are not entitled to collect interest on my money. That is a source of millions of dollars of revenue for them. I am filing a claim with the Federal Reserve and all who endure such non sense should too to send a message to them.
Went there 3 times on different occasion and different times and every time the drive through was closed. This last visit I had it! It was 10:40 am and pouring rain outside and I had my baby in the car. What is the point in having a drive through and never have it open. Hate bank of america.
It is never easy to pay your monthly payment to Bank of America Credit CArd. I used to have problem in the past and still now. BOA cancelled my previous credit card while I applied for the new one but it still shows up on my online account. The representative said that it will continue showing u on online account although it was cancelled. That being said, I made payment for the new account which was processed towards the old account. I have tried contacting them. First of all , it takes forever to answer the call. Then they say they will fix it and don't. When you call again, its like they have no idea what you are talking about. I have talked to 5 people so far and none of them have been able to resolve the problem. Once I have paid my balance, I will close the credit card and never ever apply for BOA credit card ever again. I use Citi, Discover, AMEX, local bank credit card and never even had single problem with other credit card.
I just don;t like how BOA handles things. This is just ridiculous.